SR Business Development Manager

1350 Carrier Australia Pty Ltd; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Carrier Global Corporation is seeking a Service Repair Business Development Manager in Melbourne to drive sales growth, acquire new customers and retain existing ones. You’ll identify opportunities in OEM and HVAC projects, provide solutions, and offer regional sales support with market strategies and technical assistance.

The role requires HVAC trade qualifications with 5–10 years experience, strong selling skills, and the ability to multitask in a team-driven environment.

Qualifications

• HVAC trade qualification with 5–10 years of HVAC industry experience.
• Proven aftermarket parts/repair sales track record and quota attainment.
• Strong written, verbal, and presentation skills for stakeholder engagement.

Responsibilities

• Identify and evaluate opportunities to expand customer base and services.
• Qualify leads with operations teams and develop opportunities.
• Build relationships with customers and industry stakeholders.
• Sell SR packages and system upgrades to end customers.
• Collaborate with regional service teams to pursue new business.
• Assist in marketing plans for new and existing products.
• Deliver presentations to prospective customers for growth.
• Support strategic plans to hit new business targets.
• Provide regular reports on new business development and targets.

Skills

HVAC industry experience

Sales

Relationship building

Negotiation

Time management

Education

HVAC Trade Qualification

Tools

MS Office

Job description

Build a career with confidence! Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

The role

The Service Repair Business Development Manager primarily boosts sales and market share. This involves acquiring and converting new customers and managing and retaining existing customers to increase sales. As the BDM, your specific duties include identifying and scoping opportunities for OEM and general HVAC projects to help our customers achieve their objectives. You will be directly providing solutions to end customers, and you will also be offering regional support to local business units by providing sales support, communicating new market strategies, product offerings, and technical assistance. The aim is to promote business growth through organic growth and new sales opportunities.

Key responsibilities

• Identify and evaluate new business opportunities to expand the Company's customer base and service offerings.
• Collaborate with local operations teams to qualify leads and develop opportunities.
• Build professional relationships with new and existing customers and key industry stakeholders.
• Provide end customers with solution sales, including SR packages and system upgrades.
• Collaborate with regional service teams and other departments to identify, qualify, and pursue new business opportunities across all verticals.
• Assist in developing marketing plans for new and existing products.
• Prepare and deliver presentations to prospective customers for growth objectives.
• Support strategic plans to achieve new business targets as directed.
• Prepare regular reports and analyses of new business development, opportunities, and targets.

Requirements

• HVAC Trade Qualification(s) and a minimum of 5-10 years of HVAC industry experience.
• Demonstrated expertise in aftermarket parts/repair sales, with a track record of success.
• Strong written, verbal, and presentation skills, enabling you to build strong relationships with internal and external customers effectively.
• Ability to cross-sell and upsell within your base of customers, demonstrating excellent sales and negotiation skills.
• Proven ability to identify opportunities for proactive selling of preventative repair/upgrade packages.
• Proficiency in utilising Microsoft-based computer software in a technical environment.
• Comfortable working in a highly team-oriented and dynamic environment.
• Self-motivated with excellent multitasking skills, able to manage multiple projects and responsibilities simultaneously.
• Strong goal orientation with exceptional time management and organizational abilities.

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We stride to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

This is The Carrier Way. Join us and make a difference.

Equal Opportunity Statement

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.