Internal Sales / Customer Service

Allan Hall Recruitment; Canberra; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Profit share in a strong-performingsn

Onsite parking

Career progression with national group

Job summary

MMEM's TLE Fyshwick branch is seeking an Internal Sales candidate to assist customers by phone, email and at the trade counter. You will manage orders end-to-end and help prepare items for daily deliveries, contributing to a busy Canberra branch.

No electrical wholesale experience is required; the right person will be customer-focused, eager to learn, and ready to pitch in across the team. A driver’s licence is preferred.

Qualifications

• Excellent customer service and communication skills.
• Reliable, with a strong work ethic and willing to help where needed.
• Confident in dealing with customers and taking ownership of tasks.

Responsibilities

• Serve customers at the trade counter and over the phone.
• Respond to enquiries and process orders accurately.
• Help prepare orders for daily deliveries.
• Restock shelves and keep the branch organised.
• Learn products, customers, and the electrical wholesale industry.

Skills

Customer service

Communication

Reliability

Willingness to learn

Driver's licence

Job description

TLE Fyshwick is part of MMEM, Australia’s largest electrical wholesale group.
We’re a busy, established branch supplying electrical contractors and other customers across Canberra.

With a long-standing team and the branch continuing to grow, we’re looking for someone keen to come in, learn the business and build a career with us.

You don’t need electrical wholesale experience. If you’re good with customers, willing to learn and happy to get stuck in, we’d like to hear from you.

The Role

This is a varied Internal Sales role where you’ll spend your day helping customers over the phone, by email and at the trade counter.

It’s a busy branch, particularly in the mornings when orders are being prepared for delivery, so everyone pitches in. You’ll look after customer orders from start to finish, including picking and packing them when needed.

What You’ll Be Doing

• Serving customers at the trade counter and over the phone
• Responding to customer enquiries and processing orders
• Helping get orders ready for daily deliveries
• Restocking shelves and keeping the branch organised
• Learning the products, customers and electrical wholesale industry

About Us

TLE Fyshwick is part of MMEM, Australia’s largest electrical wholesale group.
We’re a busy, established branch supplying electrical contractors and other customers across Canberra.

With a long-standing team and the branch continuing to grow, we’re looking for someone keen to come in, learn the business and build a career with us.

You don’t need electrical wholesale experience. If you’re good with customers, willing to learn and happy to get stuck in, we’d like to hear from you.

The Role

This is a varied Internal Sales role where you’ll spend your day helping customers over the phone, by email and at the trade counter.

It’s a busy branch, particularly in the mornings when orders are being prepared for delivery, so everyone pitches in. You’ll look after customer orders from start to finish, including picking and packing them when needed.

What You’ll Be Doing

• Serving customers at the trade counter and over the phone
• Responding to customer enquiries and processing orders
• Helping get orders ready for daily deliveries
• Restocking shelves and keeping the branch organised
• Learning the products, customers and electrical wholesale industry

About You

We’re open on your background. You might already have experience in electrical or trade wholesale, or you could be coming from hospitality, retail or another customer service role and looking for a career change.

What matters is that you:

• Enjoy dealing with customers and can communicate confidently
• Have a strong work ethic and are happy to help wherever needed
• Are switched on, reliable and keen to learn
• Don’t mind a role that combines sales with some hands‑on work
• Hold a current driver’s licence

What’s On Offer

• Profit share in a strong-performing branch
• Monday to Friday hours, 8:30am – 5:00pm
• Plenty of free onsite parking
• A supportive, long-standing local team, and daily lunchtime trivia
• Plenty of opportunity to progress as the branch continues to grow
• The backing and career opportunities of a large national electrical wholesale group

Ready to build a career in electrical wholesale?