Internal Sales

Genuine Parts Company; Victoria; On-site; AUD 54,000 - 76,000; Full time

Benefits offered by this job

Retail discounts

Uniform supplied

Parental leave top-up

Wellbeing program

Bonuses and annual salary reviews

Job summary

Motion Australia is seeking an Internal Sales team member in Victoria to connect customers with products, deliver excellent service, and manage orders via phone and email. You will cultivate strong customer relationships, handle product, pricing, stock, and delivery inquiries, and assist with packing orders to ensure timely delivery.

The role emphasizes a proactive team approach, training opportunities, and clear career pathways within Motion and the GPC network, with a focus on growth and

Qualifications

• Experience in customer service or sales preferred.
• Strong verbal and written communication skills.
• Proficient with basic computer systems and multitasking.
• Team player capable of supporting multiple areas.

Responsibilities

• Process customer orders via phone and email accurately.
• Build and maintain strong customer relationships addressing queries.
• Assist with pick packing orders to ensure timely delivery.
• Support branch operations and collaborate with the team.

Skills

Customer service experience

Sales experience

Verbal communication

Written communication

MS Office

Multitasking

Job description

Job Description

As an Internal Sales team member, you are the essential connection between our customers and our products.

Your role ensures exceptional service, timely order processing, and strong customer relationships that keep our business thriving and our customers satisfied.

What We Offer You:

• $ Market aligned remuneration + Bonuses + Annual salary reviews!
• Unlock your potential with free training and clear career growth pathways!
• Exclusive employee benefits retail discounts + uniform supplied and more!
• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career Progression: Clear pathways to develop and advance within Motion and the wider GPC network with access to free webinars, training events and courses.
• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

Your Day-to-Day Responsibilities:

• Process customer orders via phone and email accurately and efficiently
• Build and maintain strong customer relationships via phone and email, addressing product, pricing, order, stock, delivery, and account queries.
• Assist with pick packing orders to ensure timely delivery
• Support branch operations and collaborate with team members to meet goals

Skills and Experience We’re Looking For:

• Experience in customer service or sales would be preferred.
• Good verbal and written communication skills
• Intermediate computer literacy with the ability to multitask and priorities workloads
• Mechanical aptitude, with knowledge of bearings and power transmission considered advantageous
• A proactive team player willing to support other areas as needed

About Motion

Motion Australia is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore where opportunities are endless for a motivated individual.

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.