Internal Sales

AC Hargreaves Pty Ltd; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

AC Hargreaves Pty Ltd, a long-established Brisbane-based supplier to motors, transformers and pumps, seeks an Internal Sales professional to handle inquiries, quotation preparation, orders, and product guidance. You will work on-site with the sales and warehouse teams, maintaining customer records and supporting lead follow-up to drive growth.

The role emphasizes strong communication, customer service, and CRM proficiency, with exposure to sales processes and product knowledge development.

Qualifications

• Excellent communication with customers and colleagues, both verbal and written.
• Responsive customer service and effective problem solving to build relationships.
• Experience in quoting, processing orders, and following up on inquiries and opportunities.
• Exposure to training and sales management activities, supporting product education and sales processes.
• Basic understanding of electric motors, transformers, pumps, or related industrial products, or willingness to learn.
• Competence in using CRM systems and standard office software for data entry and communication.
• On-site Brisbane, QLD, in a collaborative team environment.
• Relevant internal sales, technical sales, or industrial distribution experience; business/engineering qualifications are an advantage.

Responsibilities

• Respond to customer inquiries via phone and email and provide accurate product information.
• Prepare quotations, process orders, and track pricing, availability, and delivery timelines.
• Collaborate with the external sales team and warehouse/service staff to support sales growth.
• Maintain customer records and follow up on leads to convert opportunities.
• Provide basic technical support and contribute to a positive customer experience.

Skills

Strong communication

Customer service

Sales experience

CRM proficiency

Office software

Team collaboration

Education

Business/Sales/Engineering degree (advantage)

Tools

CRM software

MS Office

Job description

Company Description

AC Hargreaves Pty Ltd is a long-established company based in Brisbane, serving the electric motor, transformer, and pump industry for over 60 years. The company has built a strong reputation for reliability, technical expertise, and customer-focused service across a diverse range of industrial clients. Its longevity in the market reflects stable operations and ongoing investment in industry knowledge and solutions. Team members benefit from working in a specialized environment that values practical skills, product knowledge, and responsive support. The company offers opportunities to contribute to a legacy business that supports essential industrial and commercial operations.

Role Description

This full-time Internal Sales role is an on-site position based in Brisbane, QLD. The role involves responding to customer inquiries, preparing quotations, processing orders, and providing product advice related to electric motors, transformers, and pumps. The Internal Sales team member will manage inbound calls and emails, maintain customer records, and follow up on leads to support sales growth. Daily responsibilities include collaborating with the external sales team, coordinating with warehouse and service staff, and ensuring accurate information on pricing, availability, and delivery timelines. The role also includes assisting with basic technical support, updating internal systems, and contributing to a positive, professional customer experience.

Qualifications

• Strong Communication skills, including clear verbal and written interaction with customers and colleagues.
• Proven Customer Service abilities, with a focus on responsiveness, problem-solving, and relationship building.
• Sales experience, including quoting, order processing, and follow-up on inquiries and opportunities.
• Exposure to Training and Sales Management activities, such as supporting product education and assisting with sales processes.
• Basic understanding of electric motors, transformers, pumps, or related industrial products, or a willingness to learn.
• Competence in using CRM systems and standard office software for data entry and communication.
• Ability to work on-site in Brisbane, QLD, as part of a collaborative team environment.
• Relevant experience in internal sales, technical sales, or industrial distribution; formal qualifications in business, sales, or engineering are an advantage.