Internal Sales

REXEL; Bundaberg; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Career opportunities

Diversity & inclusion

Women in Rexel program

Mentoring program

KUDO$ discounts

Fitness Passport

Wellbeing & birthday leave

Job summary

Ideal Electrical, part of Rexel Australia, is looking for a motivated sales-focused team member in Bundaberg. You will assist customers in person, over the phone and via email, helping them find the right products and solutions while building strong relationships with the branch team.

Experience in sales or customer service is valuable, with a positive attitude, attention to detail, and willingness to learn about electrical products.

Qualifications

• Experience in sales or customer service, or a background in stores or warehousing and a desire to step into sales
• Positive, customer-focused approach and confidence communicating with people
• Strong attention to detail and good organisation
• A proactive attitude and willingness to learn about products and customers
• Electrical wholesale experience is desirable, but not essential

Responsibilities

• Assist customers in person, over the phone and via email
• Understand customer needs and help find the right products and solutions
• Prepare quotations and process orders accurately
• Follow up on customer enquiries, quotes and orders
• Work closely with the branch team to deliver a great customer experience
• Take part in a rostered Saturday morning shift once a month, paid at applicable overtime rates

Skills

Sales experience

Customer service

Communication

Attention to detail

Teamwork

Job description

• Experience Level (for career site): Experienced Professional
• Contract Type: Permanent
• Job Family: Sales

Company Description

Ideal Electrical, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

Job Description

Build strong customer relationships and develop your sales skills with our Bundaberg branch team.

Whether you’re ready to step up from a stores or warehouse role, or bring experience from a sales background, this is a great opportunity to grow your career in a customer-focused role. Electrical wholesale experience is a bonus, but a willingness to learn and a genuine interest in helping customers are what matter most.

About the role

• Assist customers in person, over the phone and via email
• Understand customer needs and help find the right products and solutions
• Prepare quotations and process orders accurately
• Follow up on customer enquiries, quotes and orders
• Work closely with the branch team to deliver a great customer experience
• Take part in a rostered Saturday morning shift once a month, paid at applicable overtime rates

Qualifications

• Experience in sales or customer service, or a background in stores or warehousing and a desire to step into sales
• A positive, customer-focused approach and confidence communicating with people
• Strong attention to detail and good organisation
• A proactive attitude and willingness to learn about products and customers
• Electrical wholesale experience is desirable, but not essential
• Forklift licence - desirable but not essential

Additional Information

Why join Rexel?

We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.

• Genuine career opportunities
• We are passionate about being a genuinely diverse and inclusive business.
• We are proud of our“Women in Rexel”program.
• Got wisdom to share or hungry to learn? Join our#RexelMentoringprogram and unlock your full potential
• Access to ourdiscountsplatform called KUDO$
• Fitness Passport
• Wellbeing support program andbirthday leave!

We welcome applications from women, people of Aboriginal and Torres Strait Islander descent, and people from all backgrounds.

Pre‑employment medical, drug testing and a national criminal record check may be required.

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