Internal Sales

Rexel; Queensland; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Parental leave

Diversity & inclusion

Mentoring program

Discounts platform

Fitness Passport

Wellbeing support

Birthday leave

Job summary

Rexel Australia in Bundaberg is seeking a customer-focused sales assistant to build relationships and grow sales at the local branch. You will help customers in person, over the phone, and via email, and prepare quotations and process orders.

Whether you’re moving from a store or warehouse role, or coming with a sales background, this is a great opportunity to develop your career in a customer‑facing role within electrical wholesale. Training and ongoing support are provided.

Qualifications

• Experience in sales or customer service, or warehousing, with a desire to move into sales.
• Positive, customer-focused approach and confidence talking with people.
• Strong attention to detail and good organisation.
• Proactive attitude and willingness to learn about products and customers.
• Electrical wholesale experience is desirable but not essential.

Responsibilities

• Assist customers in person, over the phone and via email.
• Understand customer needs and help find the right products and solutions.
• Prepare quotations and process orders accurately.
• Follow up on customer enquiries, quotes and orders.
• Work closely with the branch team to deliver a great customer experience.
• Occasional Saturday morning shift, with overtime rates as applicable.

Skills

Sales experience

Customer service experience

Excellent communication

Attention to detail

Willingness to learn

Current valid driver's licence

Forklift licence

Job description

Company Description

Ideal Electrical, a part of Rexel Australia is a worldwide expert in distributing electric and energy-efficient products and services. We provide smart electrical solutions in over 1,900 branches across 21 countries worldwide that improve the comfort, safety and security of our customers’ homes, businesses, and industries.

Job Description

Build strong customer relationships and develop your sales skills with our Bundaberg branch team.

Whether you’re ready to step up from a stores or warehouse role, or bring experience from a sales background, this is a great opportunity to grow your career in a customer-focused role. Electrical wholesale experience is a bonus, but a willingness to learn and a genuine interest in helping customers are what matter most.

About the role

• Assist customers in person, over the phone and via email
• Understand customer needs and help find the right products and solutions
• Prepare quotations and process orders accurately
• Follow up on customer enquiries, quotes and orders
• Work closely with the branch team to deliver a great customer experience
• Take part in a rostered Saturday morning shift once a month, paid at applicable overtime rates

Qualifications

• Experience in sales or customer service, or a background in stores or warehousing and a desire to step into sales
• A positive, customer-focused approach and confidence communicating with people
• Strong attention to detail and good organisation
• A proactive attitude and willingness to learn about products and customers
• Electrical wholesale experience is desirable, but not essential
• Current valid drivers licence
• Forklift licence - desirable but not essential

Additional Information

Why join Rexel?

We promise to provide a fun and safe environment to develop your career; help make a difference through charities we support and sustainability initiatives; and offer bonuses and rewards based on great performance.

• Genuine career opportunities
• Paid Parental Leave
• We are passionate about being a genuinely diverse and inclusive business.
• We are proud of our“Women in Rexel”program.
• Got wisdom to share or hungry to learn? Join our#RexelMentoringprogram and unlock your full potential
• Access to ourdiscountsplatform called KUDO$
• Fitness Passport
• Wellbeing support program andbirthday leave!

We welcome applications from women, people of Aboriginal and Torres Strait Islander descent, and people from all backgrounds.

Pre‑employment medical, drug testing and a national criminal record check may be required.

#powerupyourcareer