Internal Communications Specialist

Marsh; Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Job summary

Marsh is seeking an Internal Communications Specialist to shape internal communications across the Pacific region, supporting clear, engaging and strategically aligned messaging for colleagues.

Based in Melbourne or Sydney in a hybrid role, you will work with leaders across Australia, New Zealand, Fiji and Papua New Guinea to plan, create and deliver content across intranet, emails, videos and town halls, while tracking impact and refining future plans.

Qualifications

• Experience in corporate and internal communications, marketing or journalism.
• Strong written and verbal communication, tailoring messages to audiences.
• Demonstrated project coordination, managing multiple priorities and deadlines.
• Strong stakeholder management and relationship-building across the business.
• Based in Melbourne or Sydney; hybrid role with three days/week in the office.

Responsibilities

• Support the Pacific internal communications strategy and plan activities.
• Create content for intranet, emails, videos, social media, town halls and webinars.
• Collaborate across platforms including SharePoint, email tools, internal social channels and Teams.
• Coordinate multiple projects with plans, timelines and follow-ups.
• Support internal events and employee engagement initiatives.
• Track effectiveness using insights and adjust future messaging.
• Partner with stakeholders to align communications with brand guidelines.

Skills

Corporate communications

Internal communications

Marketing

Journalism

Tools

Microsoft 365

SharePoint

Teams

Outlook

PowerPoint

Job description

Company:

Marsh

Description:

Internal Communications Specialist

Are you ready to help shape internal communications across the Pacific region for Marsh? This role sits within Marsh Pacific and supports the delivery of clear, engaging and strategically aligned communications that bring regional and enterprise priorities to life for colleagues.

You will work closely with business leaders and colleagues across Australia, New Zealand, Fiji and Papua New Guinea to deliver communication activity that informs, engages and connects our people.

What you will do:

• Support the delivery of the Pacific internal communications strategy, helping to plan and execute communication activity.
• Develop clear, relevant and engaging content for a range channels, including intranet, emails, videos, social media, town halls, presentations and webinars.
• Work across communication platforms and tools such as SharePoint, email delivery platform, internal social media and Teams
• Coordinate multiple projects at once, maintaining plans, timelines and follow-up actions to keep work moving smoothly
• Support the planning and delivery of internal events, including town halls, recognition activities and employee engagement initiatives
• Track and measure the effectiveness of communication activity, using insights to help improve future plans and messaging
• Partner with stakeholders across the business to ensure communications are clear, consistent and aligned to brand and style guidelines
• Support the broader internal communications agenda by contributing ideas, improving processes and helping strengthen colleague engagement across the region

What you need to have:

• Experience in corporate communications, internal communications, marketing, journalism or a related field

• Strong written and verbal communication skills, with the ability to tailor messages for different audiences and channels

• Demonstrated project coordination skills and the ability to manage multiple priorities and deadlines

• Well-developed stakeholder management skills and the ability to build effective relationships across the business

• Proficiency with Microsoft 365 applications, including Outlook, PowerPoint, Excel, Word and Teams

• Based in either Melbourne or Sydney, this is a hybrid role with a requirement to work at least three days a week in the office.

What makes you stand out:

• Experience supporting internal communications in a regional or matrixed environment
• Familiarity with intranet platforms, email tools, digital communication channels or analytics tools
• Experience supporting internal events, employee engagement or change communications
• A proactive, collaborative approach and the ability to work effectively in a fast-paced environment

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.