Internal Communications Manager

Lockton; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Lockton Pacific is seeking an experienced Internal Communications Lead to connect and inspire Associates across Australia and New Zealand. You will develop strategic internal communications, create content for email, intranet, digital signage and leadership messaging, and support external channels to strengthen Lockton's reputation.

This role also drives intranet migration and analytics-driven engagement. Collaborating with Marketing and HR, you will shape messaging, support change programs, and

Qualifications

• 5+ years in internal communications or employee engagement.
• Strong storytelling, writing, and editorial skills.
• Experience managing multiple projects in a fast-paced environment.
• Strategic thinker with collaborative and empathetic approach.
• Experience supporting change communications and executive messaging.

Responsibilities

• Develop and execute internal communication strategies aligned with business and cultural goals.
• Create engaging content across internal channels (email, digital signage, intranet, employee experience platform, leadership communications).
• Support change management initiatives with clear messaging.
• Lead the migration and management of Lockton Pacific's intranet onto a global platform.
• Collaborate with stakeholders across marketing, HR, and leadership to identify communication needs.
• Drive associate engagement and foster a strong internal culture.
• Support media relations and external communications as needed.
• Use data and analytics to measure impact and continuously improve communication efforts.

Skills

Storytelling

Editing/Writing

Editorial skills

Strategic thinking

Change communication

Project management

Executive messaging

Job description

Job Description

Reporting to: Head of Marketing, Lockton Pacific

Location: Sydney

• Work for the world's largest privately owned insurance broker
• Excellent opportunity for someone to build a career in a fast-growing company

Are you a strategic storyteller with a passion for engaging internal audiences and shaping culture through impactful communication? Lockton is seeking an experienced Internal Communications Lead to join our dynamic team across Australia and New Zealand.

In this role, you'll lead and deliver creative, strategic internal communications that connect and inspire our Associates. You'll also support on external communications to enhance Lockton's reputation, ensuring a consistent and compelling brand narrative across all channels.

Key Responsibilities:

• Develop and execute internal communication strategies aligned with business and cultural goals.
• Create engaging content across a range of internal channels, including email, digital signage, intranet, employee experience platform and leadership communications.
• Support change management initiatives with clear, empathetic messaging.
• Lead the migration and management of Lockton Pacific's intranet platform as it integrates into a global platform, ensuring alignment with global standards, content strategy, and stakeholder needs.
• Collaborate with stakeholders across marketing, HR, and leadership to identify communication needs.
• Drive associate engagement and foster a strong internal culture.
• Support media relations and external communications as needed.
• Use data and analytics to measure impact and continuously improve communication efforts.

About You:

• 5+ years' experience in internal communications or employee engagement.
• Strong storytelling, writing, and editorial skills.
• Proven ability to manage multiple projects in a fast-paced environment.
• Strategic thinker with a collaborative and empathetic approach.
• Experience supporting change communications and executive messaging.

Why Join Lockton?

At Lockton, we believe in empowering our people and fostering a culture of connection, innovation, and growth. You'll be part of a collaborative team that values your voice and supports your professional development.

We offer:

• A strong focus on training and development opportunities at all levels and a 10-week mentoring program.
• Discounted corporate private health insurance and a free flu vaccination program.
• Salary Continuance insurance to protect you and your family in the event you suffer an illness or injury.
• Extra paid Summer and Winter day to focus on your wellness.
• Paid parental leave and volunteer leave.
• Opportunities to give back to the communities in which we work and live.
• Access to an employee assistance program for coaching and counselling.
• The opportunity to get involved or participate in initiatives organised by our Wellness, Diversity, Equity, & Inclusion, Young Professionals and Corporate Social Responsibility Associate Resource Groups.

Lockton is an equal opportunity employer. We strongly encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, women and people with a cultural or linguistically diverse background.