Internal Communications & Digital Experience Advisor

Australian Financial Complaints Authority Limited; City of Melbourne; Ibrido; AUD 85.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working

Flexible leave options

Inclusive workplace culture

Descrizione del lavoro

AFCA is seeking an Internal Digital and Communications Advisor to join our Communications & Brand team on a 10–12 month contract. This role sits at the intersection of internal communications, digital content and employee experience, shaping how 1,500+ staff receive information through intranet channels.

You’ll turn complex information into clear, engaging content; SharePoint is a key platform, and collaboration with SMEs will be essential to deliver accessible digital experiences.

Competenze

• Excellent writing and editing skills with the ability to simplify complex information.
• Experience in internal communications and content publishing.
• Experience with SharePoint Online or intranets.
• Ability to collaborate with stakeholders and subject matter experts.
• Strong organisational skills and ability to manage multiple priorities.
• Commitment to continuous improvement and delivering accessible digital content.

Mansioni

• Write, edit and publish internal communications across AFCA's digital channels.
• Support organisation-wide communication initiatives and campaigns.
• Create and maintain content across intranet, Knowledge Centre and employee platforms.
• Collaborate with SMEs and stakeholders to turn complex information into clear content.
• Improve how employees find and use information through digital channels.
• Build and maintain SharePoint pages that are easy to navigate and visually engaging.
• Support content owners with guidance and publishing support.
• Contribute to ongoing content quality, governance and employee digital experiences.

Conoscenze

Internal communications

Content publishing

SharePoint Online

Communication with stakeholders

Editing

Content creation

User-focused content

Digital channels

Descrizione del lavoro

AFCA is seeking an Internal Digital and Communications Advisor to join our Communications & Brand team on a 10–12 month contract. This role sits at the intersection of internal communications, digital content and employee experience, shaping how 1,500+ staff receive information through intranet channels.

You’ll turn complex information into clear, engaging content; SharePoint is a key platform, and collaboration with SMEs will be essential to deliver accessible digital experiences.