Internal Communications Advisor: Engage & Align Teams

The Salvation Army; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

ISS in Melbourne is seeking a Marketing and Internal Communications Lead to shape campaigns, communications for leadership, and strengthen our digital presence across web, social, and campaigns. Based in the Melbourne CBD, this role collaborates with marketing and communications teams to bring initiatives to life.

You’ll balance strategic planning with hands-on content creation, oversee internal and external communications, and support multi-site operations to build connection, confidence and

Qualifications

• 5 years’ experience across marketing and communications.
• Experience with B2B or Facilities management would be highly desirable.
• Strong writing, digital content and storytelling capability.
• Stakeholder confidence across diverse business areas.
• Campaign and project delivery experience.
• Organisational skills with ability to juggle competing priorities.
• Experience in complex or multi-site environments is helpful but not essential.

Responsibilities

• Marketing campaigns — Develop campaigns aligned to business priorities.
• Content creation/management — Oversee website, digital and social content.
• Internal communication — Deliver leadership updates and organisational comms.
• Case studies — Develop case studies, campaign content and exec messaging.
• Bid support — Craft compelling narratives and collateral for bids.

Skills

Marketing & Communications

Content creation

Digital campaigns

Stakeholder management

Strategic thinking

Job description

Marketing and Internal Communications Lead

Marketing and Internal Communications Lead

Our team is growing and we're looking for a Marketing and Internal Communications Lead to join us in our Melbourne CBD office.

Working closely with our marketing and communications team, you’ll contribute across both internal communication and external marketing. Bringing campaigns to life, supporting leadership communication and organisational initiatives, and strengthening how we show up across our digital channels including web, social media and campaign activity.

You will help shape campaign or positioning work, contributing to brand initiatives or improving our digital presence. Other days you’ll be hands‑on creating content, managing digital and social campaigns, or supporting communications that build connection, confidence and momentum across the business.

Key Responsibilities

• Marketing campaigns — Develop campaigns aligned to business priorities
• Content creation/management — Oversee website, digital and social content
• Internal communication — Deliver leadership updates and organisational comms
• Case studies — Develop case studies, campaign content and exec messaging
• Bid support — Craft compelling narratives and collateral for bids

What We’re Looking For

• 5 years’ experience across marketing and communications
• Experience with B2B or Facilities management would be highly desirable
• Strong writing, digital content and storytelling capability
• Stakeholder confidence across diverse business areas
• Strategic + hands‑on balance
• Campaign and project delivery experience
• Organisational skills with ability to juggle competing priorities
• Experience in complex or multi‑site environments is helpful but not essential

Why ISS?

At ISS, we’re a global organisation powered by people. You’ll join a supportive and purpose‑driven team committed to delivering meaningful work that shapes culture, enhances client partnerships and celebrates the people who bring workplaces to life.

Ready to make an impact?

If you’re someone who is curious, collaborative and adaptable, enjoys working across both marketing and communications — we’d love to hear from you.

Diversity & Inclusion

ISS is committed to creating a culture that values inclusion and diversity, where all people are treated fairly and respectfully. We encourage applications from:

• Aboriginal and Torres Strait Islander peoples
• Veterans
• People with disability
• People from culturally and linguistically diverse backgrounds
• Members of the LGBTIQA+ community

We are an ethical employer, recognised for fair pay, safe workplaces, and strong values.