Internal Account Manager

Paragon Recruitment Group; Melbourne; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work arrangements

Career development

Mentorship from senior brokers

Competitive salary

Job summary

Paragon Recruitment Group in Melbourne is seeking an Internal Account Manager to advance into corporate broking. You will own a small portfolio of SME and mid‑market clients, support renewals and placements, and work alongside senior brokers to build confidence and technical capability.

You'll gain exposure to ISR, construction, liability, PI, cyber and management liability while developing your broking and negotiation skills in a collaborative, hybrid role with ongoing mentoring and clear

Qualifications

• Commercial insurance broking experience and sound understanding of commercial insurance products.
• Confidence and initiative to own a portfolio of clients.
• Experience using Insight, WinBEAT, SVU and online insurer portals.
• Strong written and verbal communication skills with attention to detail.
• Willingness to learn and develop technical capability.
• Tier 1 broking accreditation (preferred) or minimum Tier 2.
• ISR experience will be highly regarded.

Responsibilities

• Take ownership of a portfolio of SME and mid‑market clients with scope adjusted to experience.
• Support mid‑market and corporate renewals, obtain/ negotiate terms and prepare renewal reports.
• Collaborate with Senior Account Manager and Broking Director on renewals and placement strategies.
• Gain exposure to risks including ISR, construction, liability, PI, cyber and management liability.
• Manage new business referrals from inquiry to placement.
• Build strong client/insurer relationships while developing broking and negotiation skills.

Skills

Commercial insurance broking

Strong written and verbalcommunication

Ownership mindset

Education

Tier 1 broking accreditation (preferred) or Tier 2

Tools

Insight

WinBEAT

SVU

Online insurer portals

Job description

Internal Account Manager | Step Up into Corporate Broking

Ready to move beyond an Assistant Account Executive role?

This is an opportunity to take the next step in your broking career, with greater ownership of your own portfolio and exposure to mid-market and corporate clients.

Our client is a highly regarded Steadfast brokerage with a strong portfolio of commercial and corporate clients. Due to continued growth, they are looking for an Internal Account Manager to join their team in a newly created position.

Working closely with an experienced Senior Account Manager and the Broking Director, you'll manage your own small portfolio of SME and mid-market clients while supporting larger, more complex renewals and placements. It's an opportunity to build your confidence, broaden your technical knowledge and develop your capability beyond traditional SME broking, with experienced brokers on hand to support your progression.

About the role

• Taking ownership of a portfolio of SME and mid-market clients, with the size and complexity tailored to your experience.
• Supporting mid-market and corporate renewals, including obtaining and negotiating terms and preparing renewal reports for client presentations.
• Working alongside the Senior Account Manager and Broking Director on complex renewals, placement strategies and client requirements.
• Gaining exposure to a broad range of commercial risks, including ISR, construction, liability, professional indemnity, cyber and management liability.
• Managing new business referrals through the process, from initial enquiry through to placement.
• Building strong relationships with clients and insurers while developing your technical broking and negotiation skills.

What's on offer?

• A genuine step up from an Assistant Account Executive role, with increased responsibility and ownership.
• Hands‑on mentorship from an experienced Senior Account Manager and exposure to the Broking Director.
• The opportunity to develop your skills across mid-market and corporate accounts.
• A varied role combining portfolio management, placement and new business.
• Hybrid working arrangements.
• A collaborative team environment with ongoing career development.
• A competitive salary commensurate with experience.

About you

You may be an experienced Assistant Account Executive who's ready for more responsibility, or an internal broker looking to broaden your experience and take the next step in your career.

You'll bring:

• Commercial insurance broking experience and a sound understanding of commercial insurance products.
• The confidence and initiative to take ownership of a portfolio of clients.
• Experience using Insight, WinBEAT, SVU and online insurer portals.
• Strong written and verbal communication skills, with good attention to detail.
• A willingness to learn, take initiative and develop your technical capability.
• Tier 1 broking accreditation (preferred), or minimum Tier 2.

ISR experience will be highly regarded.