Interim Operations Manager – Maternity Leave Cover

SIGVARIS; Melbourne; On-site; AUD 95,000 - 110,000; Full time

Job summary

SIGVARIS Australia Pty Ltd in West Melbourne, VIC seeks an Interim Operations Manager for maternity leave cover, starting immediately through 2 July 2027. The role oversees inventory, supply chain, warehousing and customer support, working on-site to ensure smooth daily operations.

You will lead a small team, manage purchasing and international shipments, and collaborate with Sales and Finance. Prior hands-on inventory and warehouse experience is essential.

Qualifications

• Minimum 3 years' hands-on experience using and managing an inventory management system, preferably Unleashed or a comparable ERP/inventory platform.
• Experience in operations management, inventory control, supply chain or logistics.
• Strong understanding of inventory management, purchasing, stock replenishment and warehouse operations.

Responsibilities

• Oversee inventory levels, stock availability, replenishment and demand forecasting.
• Oversee purchasing, purchase orders and inventory movements using Unleashed Inventory Management System.
• Coordinate stock orders and shipments with international suppliers.
• Manage import logistics, freight forwarders, shipping schedules and customs clearance coordination.
• Monitor backorders, stock shortages and supplier lead times to minimise supply disruptions.
• Lead and oversee a small warehouse team, ensuring daily operations are completed accurately and efficiently.
• Coordinate warehouse workloads, staff scheduling and operational priorities.
• Oversee picking, packing, dispatch, stock receipting, put-away and returns processing.
• Ensure stock movements, adjustments and inventory records are maintained accurately.

Skills

Inventory management

Leadership

Excel

Forecasting

Warehouse operations

Tools

Unleashed Inventory Management System

Xero

Job description

Interim Operations Manager – Maternity Leave Cover

Interim Operations Manager – Maternity Leave Cover

SIGVARIS Australia Pty Ltd | West Melbourne, VIC

Full-Time | Fixed-Term Contract | Immediate Start – Until 2 July 2027

Salary: $95,000 – $110,000 per annum + superannuation, pro rata for the contract duration, depending on experience.

About SIGVARIS

SIGVARIS is a globally recognised leader in medical compression solutions, committed to improving health and quality of life through innovative, high-quality products.

We are seeking an experienced, organised and hands‑on Interim Operations Manager to join our Australian team on a fixed-term contract to provide maternity leave coverage.

This is an excellent opportunity for a proactive operations professional who enjoys managing multiple areas of a business, leading small teams and ensuring day‑to‑day operations run efficiently.

The successful candidate will commence as soon as possible, allowing for a comprehensive handover with the current Operations Manager before maternity leave begins on 18 December 2026.

About the Role

Reporting directly to the General Manager, you will be responsible for overseeing the daily operations of SIGVARIS Australia, with a strong focus on inventory management, supply chain, logistics and team leadership. You will oversee a small warehouse team, a small customer support team, and provide general oversight of administration and accounts operations. This is a hands‑on management role within a small‑to‑medium‑size business, requiring someone who is comfortable balancing strategic planning with practical, day‑to‑day operational responsibilities. The ideal candidate will be confident working independently, managing competing priorities and making sound operational decisions to keep the business running smoothly. Due to the hands‑on nature of this position and the requirement to oversee daily warehouse and business operations, the successful candidate will be required to work on‑site at our West Melbourne office.

Key Responsibilities

Inventory & Supply Chain Management

Manage inventory levels, stock availability, replenishment and demand forecasting.

Oversee purchasing, purchase orders and inventory movements using Unleashed Inventory Management System.

Coordinate stock orders and shipments with international suppliers, primarily in Switzerland and the United States.

Manage import logistics, freight forwarders, shipping schedules and customs clearance coordination.

Monitor backorders, stock shortages and supplier lead times to minimise supply disruptions.

Analyse inventory performance, stock movements and purchasing trends to support business decisions.

Maintain accurate inventory records and oversee stock reconciliations.

Identify opportunities to improve inventory accuracy, stock availability and freight costs.

Warehouse & Logistics Operations

Lead and oversee a small warehouse team, ensuring daily operations are completed accurately and efficiently.

Coordinate warehouse workloads, staff scheduling and operational priorities.

Oversee picking, packing, dispatch, stock receipting, put‑away and returns processing.

Ensure stock movements, adjustments and inventory records are maintained accurately.

Coordinate stocktakes, quality control and warehouse procedures.

Monitor order fulfilment and delivery performance across Australia and New Zealand.

Identify and implement improvements to warehouse efficiency and productivity.

Customer Support & Order Management

Oversee and support our Customer Support team.

Provide operational guidance on order processing, customer enquiries, backorders, returns, exchanges and warranty matters.

Monitor customer service performance and ensure established policies and procedures are followed.

Manage escalated customer service and operational matters when required.

Work closely with the Sales team to ensure efficient communication, order fulfilment and customer satisfaction.

Identify opportunities to improve customer service processes and operational efficiency.

Administration & Finance Oversight

Provide general oversight and operational support to the Administration and Accounts function.

Work closely with the Accounts & Administration Manager to ensure operational and financial processes are aligned.

Assist with supplier queries, invoice discrepancies, stock reconciliations and operational finance matters when required.

Support accurate reporting, record-keeping and compliance with internal business procedures.

Operational Leadership & Business Improvement

Support the General Manager in overseeing daily business operations.

Lead and coordinate teams across warehousing, logistics and customer support.

Provide guidance, coaching and support to staff to maintain accountability and performance.

Develop, maintain and improve operational procedures and workflows.

Identify opportunities to streamline processes, reduce costs and improve service delivery.

Collaborate with Sales, Finance, international suppliers and other internal stakeholders to achieve business objectives.

Ensure operational activities are conducted in accordance with company policies and procedures.

About You

We are looking for a reliable, highly organised and detail‑oriented professional with strong operational experience and proven leadership skills.

As this is a maternity leave contract, the successful candidate must be confident learning new systems and processes quickly, taking ownership of responsibilities and working independently following the initial handover period.

Minimum 3 years' hands‑on experience using and managing an inventory management system, preferably Unleashed or a comparable ERP/inventory platform.

Demonstrated experience in operations management, inventory control, supply chain or logistics.

Strong understanding of inventory management, purchasing, stock replenishment and warehouse operations.

Proven leadership and people management skills, with the ability to oversee multiple teams and functions.

Proficiency in Microsoft Excel, including data analysis, reporting and spreadsheet management.

Exceptional attention to detail, accuracy and organisational skills.

Strong problem‑solving skills with the ability to make sound operational decisions independently.

Excellent written and verbal communication skills.

Ability to manage competing priorities, meet deadlines and work effectively in a fast‑paced environment.

A proactive, adaptable and hands‑on approach to daily operations.

Ability to quickly learn and confidently navigate new systems, processes and procedures.

Highly Regarded

Previous experience using Unleashed Inventory Management System or a similar inventory/ERP platform.

Familiarity with Xero accounting software (preferred but not essential).

Experience managing international suppliers, imports, freight forwarding and logistics.

Experience supervising warehouse and/or customer support teams.

Previous experience in a small‑to‑medium‑size business, where managers are required to take a practical, hands‑on approach across multiple functions.

Experience within wholesale, distribution, healthcare or medical products industries.

Experience with inventory forecasting, purchasing analysis and operational reporting.

What We Offer

Opportunity to work with a well‑established global healthcare brand.

A supportive, close‑knit Australian team.

Comprehensive handover and training with the current Operations Manager.

A varied and rewarding position with autonomy and responsibility.

Exposure to international supply chain operations and cross‑functional business management.

An opportunity to contribute to operational improvements and business performance.

Position: Operations Manager – Maternity Leave Cover
Employment Type: Full-Time, Fixed-Term Contract
Location: West Melbourne, Victoria
Commencement: Immediate start
Contract End Date: 2 July 2027