Intensive Mental Health Case Manager & Advocate

2b Inclusive; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Job summary

2b Inclusive is seeking an experienced Social Worker to join the Pathways to Success Program, providing intensive case management for people with disability and complex mental health needs. You will navigate services, advocate for clients, and coordinate with GP and government agencies across metropolitan and regional South Australia.

The role emphasizes relationship-building, client-centred planning, and persistent support to remove barriers to access.

Qualifications

• Experience as a Social Worker.
• Experience supporting people with complex mental health, psychosocial or social needs.
• Strong case management, advocacy and service-navigation skills.
• Excellent communication and relationship-building skills.
• Ability to work independently while knowing when to seek support or supervision.

Responsibilities

• Provide intensive, person-centred case management.
• Support people experiencing complex mental health, psychosocial and disability-related needs.
• Complete assessments and develop practical case management goals.
• Help participants access mental health, health, housing, disability and community services.
• Advocate with and for participants where barriers to services exist.
• Coordinate with GPs, mental health teams, government agencies, community services and other professionals.
• Provide assertive engagement and outreach for people who may find it difficult to engage with services.
• Attend case conferences and multidisciplinary meetings.
• Maintain clear, professional and timely case notes and documentation.
• Travel within metropolitan Adelaide and regional South Australia. Regular regional travel is an important part of this role, including travel to Riverland, depending on needs.

Skills

Case management

Advocacy

Service navigation

Communication

Relationship-building

Independent working

Education

Bachelor or Master of Social Work

Job description

2b Inclusive is seeking an experienced Social Worker to join the Pathways to Success Program, providing intensive case management for people with disability and complex mental health needs. You will navigate services, advocate for clients, and coordinate with GP and government agencies across metropolitan and regional South Australia.

The role emphasizes relationship-building, client-centred planning, and persistent support to remove barriers to access.