Intelligence Analyst

Suncorp Group; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Performance bonuses

Employee shares

Paid parental leave

Study support

Volunteer leave

Wellbeing & EAP

Job summary

Suncorp Group is seeking a Fraud and Intelligence professional to help prevent, detect and disrupt insurance fraud. You will analyse structured and unstructured information, identify emerging fraud patterns and translate findings into practical recommendations.

The role is based in Brisbane or Sydney and sits within the Fraud and Intelligence team, collaborating with internal teams, industry partners and regulators.

Qualifications

• Practical qualifications in intelligence, with tertiary studies in intelligence or investigations viewed favourably.
• Proven criminal intelligence experience within fraud, risk, finance, insurance claims or a related environment.
• Strong qualitative and quantitative analysis skills across structured and unstructured datasets.
• Knowledge of intelligence management, investigation processes and structured risk assessment practices.
• Proficiency with i2, Microsoft Word, Excel and PowerPoint.
• Clear communication, facilitation and presentation skills for engaging varied internal and external stakeholders.

Responsibilities

• Develop strategic intelligence products that identify fraud trends, patterns, anomalies and emerging typologies.
• Maintain accurate intelligence holdings and operational workflows that support timely investigative and business decisions.
• Apply structured risk assessments to identify control vulnerabilities and inform detection and prevention strategies.
• Manage community sourced intelligence through the Fraud Hotline while providing empathetic and professional customer service.
• Translate analytical findings into clear briefings and recommendations for operational and strategic stakeholders.
• Build relationships with investigation teams, technical specialists, industry partners and regulatory organisations to coordinate responses to fraud risks.

Skills

Intelligence

Fraud investigations

Data analysis

Qualitative analysis

Structured risk assessment

i2 & MS Office

Communication skills

Education

Tertiary studies in intelligence or investigations

Tools

i2

Microsoft Word

Excel

PowerPoint

Job description

• Turn complex data into intelligence that helps disrupt insurance fraud
• Build expertise across investigations, analytics and industry intelligence
• Brisbane or Sydney

Job Description

• Turn complex data into intelligence that helps disrupt insurance fraud
• Build expertise across investigations, analytics and industry intelligence
• Brisbane or Sydney

About The Role

Join the Fraud and Intelligence team to help prevent, detect and disrupt insurance fraud through tactical and strategic intelligence. You will analyse structured and unstructured information, identify emerging fraud patterns and translate complex findings into practical recommendations. Your insights will inform investigations, detection design, preventative strategies and fraud controls across claims and operational teams. You will also strengthen intelligence practices, improve information management and support collaboration with internal teams, industry partners and regulatory organisations.

What You'll Do

• Develop strategic intelligence products that identify fraud trends, patterns, anomalies and emerging typologies.
• Maintain accurate intelligence holdings and operational workflows that support timely investigative and business decisions.
• Apply structured risk assessments to identify control vulnerabilities and inform detection and prevention strategies.
• Manage community sourced intelligence through the Fraud Hotline while providing empathetic and professional customer service.
• Translate analytical findings into clear briefings and recommendations for operational and strategic stakeholders.
• Build relationships with investigation teams, technical specialists, industry partners and regulatory organisations to coordinate responses to fraud risks.

What You'll Bring

• Practical qualifications in intelligence, with tertiary studies in intelligence or investigations viewed favourably.
• Proven criminal intelligence experience within fraud, risk, finance, insurance claims or a related environment.
• Strong qualitative and quantitative analysis skills across structured and unstructured datasets.
• Knowledge of intelligence management, investigation processes and structured risk assessment practices.
• Proficiency with i2, Microsoft Word, Excel and PowerPoint.
• Clear communication, facilitation and presentation skills for engaging varied internal and external stakeholders.

What You'll Enjoy

Access our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Performance-based bonuses and Suncorp shares for eligible employees
• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [e-mail] for a confidential conversation.