Intelligence Analyst

Suncorp Group; City of Brisbane; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid working

Shine platform access

Performance incentives

Suncorp shares

Hybrid working

20 weeks parental leave

Paid study support

Referral bonus

Wellbeing coaching

Employee Council

EAP access

Retail discounts

Fitness Passport

Volunteer leave

Donation matching

Emergency response leave

Diversity & inclusion policies

Job summary

Suncorp Group is seeking a Fraud Intelligence Analyst in Australia to help prevent, detect and disrupt insurance fraud. You will analyse structured and unstructured information, identify emerging patterns and translate findings into practical recommendations for investigations and fraud controls.

You'll build intelligence products, manage collaboration with internal teams, industry partners and regulators, and contribute to the continuous improvement of intelligence practices.

Qualifications

• Qualified in intelligence or related field with practical experience in fraud/risk.
• Experience analysing structured and unstructured data to identify patterns.
• Ability to translate findings into actionable recommendations for investigations.

Responsibilities

• Develop strategic intelligence products identifying fraud trends and typologies.
• Maintain intelligence holdings and workflows to support investigations.
• Apply risk assessments to inform detection and prevention strategies.
• Manage Fraud Hotline intelligence with professional customer service.
• Translate findings into clear briefings for stakeholders.
• Collaborate with investigation teams, tech specialists, partners and regulators.

Skills

Intelligence qualifications

Qualitative & quantitative analysis

Communication

Stakeholder engagement

Education

Tertiary studies in intelligence or investigations

Tools

i2

Microsoft Word

Microsoft Excel

PowerPoint

Job description

• Turn complex data into intelligence that helps disrupt insurance fraud
• Build expertise across investigations, analytics and industry intelligence
• Brisbane or Sydney

• Turn complex data into intelligence that helps disrupt insurance fraud
• Build expertise across investigations, analytics and industry intelligence
• Brisbane or Sydney

Job Description

• Turn complex data into intelligence that helps disrupt insurance fraud
• Build expertise across investigations, analytics and industry intelligence
• Brisbane or Sydney

About The Role

Join the Fraud and Intelligence team to help prevent, detect and disrupt insurance fraud through tactical and strategic intelligence. You will analyse structured and unstructured information, identify emerging fraud patterns and translate complex findings into practical recommendations. Your insights will inform investigations, detection design, preventative strategies and fraud controls across claims and operational teams. You will also strengthen intelligence practices, improve information management and support collaboration with internal teams, industry partners and regulatory organisations.

What You'll Do

• Develop strategic intelligence products that identify fraud trends, patterns, anomalies and emerging typologies.
• Maintain accurate intelligence holdings and operational workflows that support timely investigative and business decisions.
• Apply structured risk assessments to identify control vulnerabilities and inform detection and prevention strategies.
• Manage community sourced intelligence through the Fraud Hotline while providing empathetic and professional customer service.
• Translate analytical findings into clear briefings and recommendations for operational and strategic stakeholders.
• Build relationships with investigation teams, technical specialists, industry partners and regulatory organisations to coordinate responses to fraud risks.

What You'll Bring

• Practical qualifications in intelligence, with tertiary studies in intelligence or investigations viewed favourably.
• Proven criminal intelligence experience within fraud, risk, finance, insurance claims or a related environment.
• Strong qualitative and quantitative analysis skills across structured and unstructured datasets.
• Knowledge of intelligence management, investigation processes and structured risk assessment practices.
• Proficiency with i2, Microsoft Word, Excel and PowerPoint.
• Clear communication, facilitation and presentation skills for engaging varied internal and external stakeholders.

What You’ll Enjoy

• Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
• Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
• Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 900+ retailers, Fitness Passport, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [e-mail] for a confidential conversation.