Intake Officer: Weekend Support

The Buttery; Binna Burra; Hybrid; AUD 63,000 - 69,000; Part time

Benefits offered by this job

Flexible Working Solutions

Extra Annual Leave

Career Growth

Professional Development

Supportive Environment

Salary Packaging Benefits

Meal & Accommodation Card

Job summary

The Buttery in NSW is seeking a part-time weekend coordinator for the Way Back suicide aftercare program. You will screen, assess needs, and connect participants to services, delivering trauma-informed support primarily by phone and email with some in-person meetings.

Hours total 26 per week, Fri-Mon, with weekend penalty rates. Hybrid work from home and Binna Burra office. Role suited for students or anyone seeking meaningful part-time work and weekend availability.

Qualifications

• University level qualifications in AOD, social work, psychology or mental health.
• Current driver's licence.
• Working with Children Check and Criminal Record Check.

Responsibilities

• Screening, assessment, planning and connection to our support services.
• Respond to enquiries, assess potential participant needs and provide suicide prevention aftercare support.
• Mostly remote work with some face-to-face meetings; flexibility for weekend shifts.

Education

University degree in AOD, social work, psychology, or mental health

Job description

You will be undertaking screening, assessment, planning and connection to our support services. The role answers enquiries, assesses potential participant needs, provides suicide prevention aftercare support. While there are some face-to-face meetings, most of the work is on the phone or via email. As you are working weekends, the capacity to work autonomously with confidence is essential.

About the program: The Way Back is a suicide aftercare program that provides proactive, trauma-informed support to people following a suicide attempt or suicidal crisis. Working alongside participants, the program helps them build safety, strengthen connections, and access the clinical and community supports needed to support recovery and wellbeing.

Hours and location: Part-time position 26 hours per week. This is a weekend role from Friday to Monday, including public holidays. Weekend penalty rates apply

Approximately 6-7 hours per day, with flexible start and finish times (for example, 9:00am to 4:30pm or 10:00am to 5:30pm, including a 30-minute lunch break)

Hybrid working arrangement: Combine working from home with time in our office at Binna Burra, near Bangalow

This role may suit university students or anyone seeking meaningful part-time work with flexibility and weekend availability.

This position is funded until 30 June 2027, with strong potential for extension as part of our expanding community services

$$$: This role will be remunerated at SCHCDS Level4$46-50ph with access to salary packaging to potentially increase your take home pay by another 5k.

Why you’ll love working with us

We support our staff with generous work conditions and benefits - whether its ways to make money go further, a great work culture, or opportunities to develop skills. The Buttery’s reward package includes:

Flexible Working Solutions:We support your work-life balance with flexible working arrangements.

Extra Annual Leave:Enjoy two additional weeks of annual leave (pro rata) to spend more time on holiday.

Career Growth:Explore internal opportunities to transfer and work in other programs.

Professional Development:Benefit from ongoing training and development opportunities.

Supportive Environment:Access to our Employee Assistance Program and to external clinical supervision for direct service staff

Salary Packaging Benefits:Increase your take-home pay by 6-12% with ATO-approved incentives, allowing you to allocate up to $15,899 of tax-free salary towards your mortgage, rent, loans, credit card, or school fees.

Salary Packaging Meal and Accommodation Card:Receive a $2,650 card for meals and accommodation.

Convenient Packaging Options:Package your costs for smartwatches, EarPods, professional memberships or a novated vehicle lease.

About us:

The Buttery is a not-for-profit charitable organisation established in 1973.Through residential and community-based programs, we specialise in the treatment of alcohol and other drug dependence and mental health conditions. Our programs are evidence-based, best-practice and informed by the latest research into recovery. We never stop believing in change for the better, and we consistently work to improve the lives of the people we support.We operate from Tweed Heads to Port Macquarie across Bundjalung, Githabul, Gumbaynggirr, Yaegl, Dunghutti and Birpai lands.

If you are planning to move for this role

The Welcome Experience

is a free service for essential workers and their families who are considering moving to or have moved to regional NSW. Local Connectors make moving easier by helping you find a home, schools, childcare, job opportunities for your partner, and connections within the community. Learn more at www.nsw.gov.au/welcomeexperience

You will be a great fit for this role if you meet the selection criteria below. To help us get to know you, please address each of the criteria in your cover letter, using each criterion as a separate heading. We encourage you to share examples of your experience, achievements and approach to supporting people in their recovery journey.

University level qualifications or higher in an AOD, Social work, psychology, or Mental Health field.

Current driver's licence, a satisfactory Criminal Record Check and Working with Children Check.

Demonstrated knowledge of mental health including suicide prevention aftercare

An understanding of intake and assessment role requirements with demonstrated ability to engage effectively with participants in crisis and provide appropriate trauma-informed support

Cover letters that address all criteria above will be best placed to progress through the selection process.

Applications close:

We will be processing applications as they arrive and will make offers as soon as a suitable applicant is found.