Intake & Assessment Specialist — Flexible & Remote Work

Kyabra Community Association Inc.; Brisbane; On-site; AUD 64,000 - 69,000; Full time

Benefits offered by this job

Flexible working hours

Work-from-home arrangements

Salary packaging benefits

Job summary

Kyabra Community Association Inc. is seeking a dedicated Intake and Assessment professional in Brisbane, QLD. The role focuses on providing information and referrals, and conducting initial needs assessments to support community members.

Primarily phone-based intake with some centre-based or outreach work, the position is a permanent full-time role with flexible hours and strong emphasis on social justice and person-centred practice.

Qualifications

• Bachelor's degree or higher in Human Services, Social Work, or related field.
• Experience in intake and assessment, case management, disability and housing support, or child protection.
• Understanding of Residential Tenancies and Rooming Accommodation Act (2008), Child Protection Act (1999), Disability Services and Inclusion Act (2023).

Responsibilities

• Provide information and referral pathways within the organisation or externally.
• Conduct initial needs identification and assessment for eligible community members.
• Phone-based intake and assessment with some centre-based or outreach work.

Skills

Community service experience

Housing support

Disability support

Strong communication skills

Autonomous / teamwork

Education

Bachelor's degree in Human Services/Social Work

Tools

SRS

QHIP

Job description

Kyabra Community Association Inc. is seeking a dedicated Intake and Assessment professional in Brisbane, QLD. The role focuses on providing information and referrals, and conducting initial needs assessments to support community members.

Primarily phone-based intake with some centre-based or outreach work, the position is a permanent full-time role with flexible hours and strong emphasis on social justice and person-centred practice.