Intake & Assessment Coordinator – Flexible Role

Health Workforce (Australia); Toowoomba Regional; Sur place; AUD 63 000 - 71 000; Plein temps

Avantages offerts par ce poste

Salary packaging up to $18,550

Flexible, family-friendly arrangements

Résumé du poste

Health Workforce (Australia) is seeking an Intake and Assessment Coordinator in Toowoomba for a contract role. You will conduct biopsychosocial assessments, develop recovery plans, and coordinate wraparound supports with families, carers and service providers.

You will apply risk assessment and evidence-based approaches, maintain records, and contribute to quality improvement while collaborating with GPs, emergency departments, and community services.

Qualifications

• A minimum Certificate IV in Mental Health, Community Services or Youth Work, a Diploma of Counselling, or an equivalent qualification
• Experience in mental health intake, assessment, triage and referral
• Knowledge of mental health, psychosocial, alcohol and other drug, and community support services
• Experience applying risk assessment, crisis intervention and escalation processes
• A strengths-based, recovery-oriented and non-judgmental approach
• Strong communication, relationship-building and negotiation skills
• Ability to work independently and collaboratively within a multidisciplinary team
• Strong administration, time-management and documentation skills
• Ability to provide culturally responsive and inclusive support to Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTIQA+ people and other priority populations
• Confidence using Microsoft Office and client information systems
• A current driver licence and the ability to travel locally within the Toowoomba Regional Council area

Responsabilités

• Conduct comprehensive biopsychosocial assessments and develop person-centred recovery and care plans
• Use the Initial Assessment and Referral Decision Support Tool to determine support needs and appropriate service pathways
• Coordinate wraparound support with participants, families, carers and service providers
• Provide brief interventions, including psychoeducation and evidence-based approaches such as Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, Acceptance and Commitment Therapy and Motivational Interviewing
• Identify mental health, physical health, and alcohol and other drug support needs
• Apply risk assessment, crisis intervention and escalation procedures
• Support participants throughout their service coordination journey
• Work closely with general practitioners, emergency departments, inpatient units, Community Mental Health Teams and other community services
• Develop strong referral pathways and partnerships with internal and external stakeholders
• Maintain accurate clinical records, documentation and service data
• Contribute to quality improvement, audits, accreditation, reporting and key performance indicator monitoring

Connaissances

Communication skills

Relationship-building

Negotiation skills

Assessment

Documentation

Formation

Certificate IV in Mental Health/Community Services or Youth Work

Diploma of Counselling

Equivalent qualification

Description du poste

Health Workforce (Australia) is seeking an Intake and Assessment Coordinator in Toowoomba for a contract role. You will conduct biopsychosocial assessments, develop recovery plans, and coordinate wraparound supports with families, carers and service providers.

You will apply risk assessment and evidence-based approaches, maintain records, and contribute to quality improvement while collaborating with GPs, emergency departments, and community services.