Insurance Operations Manager - Expert

Mercor; Sydney; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Novated lease options

Salary sacrifice

Training and study assistance

Employee Assistance Program

Job summary

Duratec is seeking an experienced Operations Manager to lead project delivery and operational performance across Sydney and broader NSW. Based in our Sydney office, you will drive safe, efficient and profitable outcomes across a diverse portfolio of projects within the fuel, energy, defence, infrastructure and remediation sectors, while supporting growth in NSW.

Key responsibilities include managing a $20M portfolio with growth to $30–$40M, leading multidisciplinary teams, driving continuous

Qualifications

• Tertiary qualification in Engineering, Construction Management or related discipline.
• Proven experience in a senior construction, operations or project management role delivering complex projects.
• Strong commercial acumen with budgets, forecasting, cost control and contract management.

Responsibilities

• Lead project delivery and operational performance across Sydney and NSW.
• Manage portfolio and grow from $20M to $30–$40M.
• Drive safe, efficient and profitable project outcomes across multiple sectors.
• Oversee project financials including reporting, WIP management and forecasting.
• Engage with subcontractors, consultants and internal stakeholders to achieve outcomes.
• Oversee bid and pre-contract activities including tender submissions and contract negotiations.
• Identify and mitigate risks to ensure on-time, on-budget delivery.

Skills

Senior leadership

Project delivery

Budgeting & forecasting

Contract management

Stakeholder management

Safety & quality

Education

Engineering degree

Job description

• Lead operations across a diverse portfolio of projects
• Based in our Newington office, supporting projects across NSW
• Join a growing business delivering work across the defence, energy and fuel sectors

THE ROLE

Duratec are seeking an experienced Operations Manager to lead project delivery and operational performance across Sydney and broader NSW. Based in our Sydney office, you will drive safe, efficient and profitable outcomes across a diverse portfolio of projects within the fuel, energy, defence, infrastructure and remediation sectors, while supporting the continued growth of the NSW business.

Key Responsibilities

• Manage existing $20M portfolio of works and grow into $30-$40M
• Lead multidisciplinary teams to deliver complex brownfield and greenfield construction projects from concept through to completion
• Drive continuous improvement across project delivery systems, processes and performance
• Oversee project financials, including reporting, WIP management and forecasting
• Support client satisfaction, business growth and long‑term financial performance
• Engage with subcontractors, consultants and internal stakeholders to achieve successful project outcomes
• Oversee bid and pre-contract activities, including tender submissions, contract negotiations and project mobilisation
• Identify and mitigate risks while ensuring projects are delivered safely, on time and within budget

ABOUT YOU

• Tertiary qualifications in Engineering, Construction Management or a related discipline
• Proven experience in a senior construction, operations or project management role delivering complex projects
• Strong commercial acumen with experience in budgets, forecasting, cost control and contract management
• Demonstrated ability to lead and develop high‑performing teams
• Excellent stakeholder management and relationship‑building skills
• Strong planning, problem‑solving and decision‑making capabilities
• Commitment to safety, quality and continuous improvement
• Experience in the defence, energy and fuel sectors will be highly regarded

THE BENEFITS

• Access to everyday discounts from Australia’s leading retailers with Flare, including Telstra Mobile discount
• Novated lease options, through Flare and Paywise
• A day paid community service leave, to give back to your community
• Recognition and rewards, for employee referrals, photo of the month and safety innovation and leadership

Optional benefits to help you succeed:

• Option to purchase up to two weeks of annual leave
• Superannuation support, through Cbus Super
• Salary sacrifice, to superannuation
• Training and study assistance, for career development and professional qualifications

Looking after your wellbeing

• 24/7 Employee Assistance Program, confidential advice line and information
• First Aid and Mental First Aid Support Officers available
• Paid parental leave
• Dynamic working, where staff are empowered to have more control over their working hours and locations, in line with the needs of the individual, team, project and client

About Duratec

Duratec is a leading Australian contractor providing design, build, remediation and decommissioning services to a broad range of assets and infrastructure. Our multi-disciplined capabilities and integrated specialist subsidiaries, combine engineering experience with project delivery expertise.

Headquartered in Wangara, Western Australia, Duratec operates across Australia and the Pacific with offices and project sites in every state and territory, delivering services across multiple sectors including Defence, Mining & Industrial, Building & Facade, Energy, Marine, Transport Infrastructure, and Water Infrastructure.

We’re committed to procuring responsibly, looking after our people and building a workplace culture that values diversity and inclusion. We encourage the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI and other diversity groups.

Applicants must have full working rights in Australia.