Insurance Brokerage Support & Client Services Coordinator

Gow-Gates Insurance Brokers; New South Wales; On-site; AUD 55,000 - 75,000; Full time

Job summary

Gow-Gates Insurance Brokers is seeking a proactive Admin Assistant to support brokers and managers across client service, workflow management and reporting.

You will help with system and database processing, renewals, quotes, compliance approvals, and maintain client policy data with accurate trackers. Excellent communication and organisation are essential as you coordinate calendars and insurer reporting.

Qualifications

• Experience in either insurance, financial services or a corporate customer service role is ideal.
• Eager to learn and keen to grow a career in financial services (insurance).
• Hold a relevant tertiary degree, all considered!
• Exceptional communication and stakeholder engagement skills
• Able to effectively organise workload and calendars and prioritise effectively
• An interest in developing a career in insurance and a passion for learning

Responsibilities

• Provide support to brokers and team managers, and identify opportunities to improve client service
• Assist with system and database processing, coordinate renewal processes, quotes and relevant compliance approvals
• Support the maintenance of client policy and wage data, generating client reporting and trackers
• Coordinate broker and team calendars as well as maintain and analyse insurer reporting

Skills

Communication

Stakeholder engagement

Calendar management

Insurance knowledge

Education

Tertiary degree

Job description

Gow-Gates Insurance Brokers is seeking a proactive Admin Assistant to support brokers and managers across client service, workflow management and reporting.

You will help with system and database processing, renewals, quotes, compliance approvals, and maintain client policy data with accurate trackers. Excellent communication and organisation are essential as you coordinate calendars and insurer reporting.