Insurance Advisor - Part-Time, Inbound Sales & Training

Suncorp Group.; Adelaide; Hybrid; AUD 40,000 - 52,000; Part time

Benefits offered by this job

Employee discounts and rewards

Study support

Parental Leave

Wellness programs

Job summary

Apia Specialist role at Suncorp Group in Adelaide seeks a customer-focused professional to bind customers with suitable insurance options. Training spans 7 weeks onsite, followed by a hybrid arrangement with one mandatory onsite day weekly.

Part-time shifts offer flexible windows across mornings, with options from 20 to 37.5 hours weekly and enhanced loading on Saturdays. The position emphasizes inbound calls, product guidance, and achieving sales targets while delivering exceptional service to

Qualifications

• Exceptional customer service skills either face to face or over the phone.
• Ability to connect with customers and lead great conversations to provide the right solutions.
• Effective interpersonal and communication skills both written and verbal.
• Problem solving and negotiation skills.
• Good computer literacy and navigation skills with experience working with multiple systems.

Responsibilities

• Take inbound calls regarding multiple insurance products.
• Providing information on the products available and identifying the appropriate policy to meet the customers' requirements.
• Deliver a seamless customer experience on various insurance products that provide value to our customers.
• Achieve customer sales and service targets set for all customer segments.

Job description

Apia Specialist role at Suncorp Group in Adelaide seeks a customer-focused professional to bind customers with suitable insurance options. Training spans 7 weeks onsite, followed by a hybrid arrangement with one mandatory onsite day weekly.

Part-time shifts offer flexible windows across mornings, with options from 20 to 37.5 hours weekly and enhanced loading on Saturdays. The position emphasizes inbound calls, product guidance, and achieving sales targets while delivering exceptional service to