Insurance Admin & Client Services Specialist (Hybrid)

Aon Risk Services Australia Limited; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Global Wellbeing Days

Smart Working

Job summary

Aon is seeking an Insurance Administration Support professional to join our Sydney team. You will support Client Executives and Managers across diverse client portfolios, learn the insurance business, and develop technical knowledge, relationship skills, and client understanding.

The role emphasizes strong organisational abilities, proactive service, and collaboration in a hybrid work environment combining home and Aon office in Sydney.

Qualifications

• Recent university graduates looking to start their professional career.
• Experience in customer service, administration, banking, hospitality, retail, or professional services.
• Interested in developing a career in insurance and risk management.
• Structured learning, mentorship, and career progression opportunities.

Responsibilities

• Provide administrative and operational support to Client Executives, Client Managers, and Senior Brokers in servicing a diverse portfolio of clients.
• Build and maintain positive relationships with clients by responding to enquiries and providing exceptional service via phone, email, virtual meetings and interactions.
• Participate in the end-to-end insurance renewal process, including pre-renewal planning, preparation of renewal documentation, quotations, endorsements, certificates of currency, cancellations, and renewal reports.
• Prepare premium calculations and invoice instructions, ensuring accuracy and clear invoicing instructions to support timely processing of client invoices.

Skills

Customer service

Administration

Relationship management

Organised

Education

Recent university graduates

Job description

Aon is seeking an Insurance Administration Support professional to join our Sydney team. You will support Client Executives and Managers across diverse client portfolios, learn the insurance business, and develop technical knowledge, relationship skills, and client understanding.

The role emphasizes strong organisational abilities, proactive service, and collaboration in a hybrid work environment combining home and Aon office in Sydney.