Insurance Accounts Officer

Austbrokers Holdings; North Sydney; Híbrido; AUD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Austbrokers is hiring an Insurance Accounts Officer on a permanent full-time basis. The role is central to the Finance function, handling premium receipts, payments, reconciliations and insurance accounting activities.

It supports underwriting, finance and auditors while ensuring data integrity and high service standards. We seek numerate individuals with strong reconciliation skills, accounting system experience and attention to detail, ideally within insurance brokerage or underwriting.

Formación

• Strong numeracy and reconciliation skills with attention to detail.
• Experience with accounting systems and ERP tooling.
• Proficiency in Microsoft Excel and data accuracy.
• Ability to provide high-quality customer service and stakeholder support.
• Experience in insurance brokerage or underwriting is a plus.

Responsabilidades

• Process and allocate daily receipts and reconcile broker payments to invoices.
• Complete bank, general ledger and related reconciliations.
• Process EFTs, claims payments, refunds and statutory payments.
• Ensure compliance with policies, regulations and audits.
• Monitor accounts receivable, identify issues, and support process improvements.
• Provide timely responses to internal and external queries with strong service.
• Collaborate with underwriting, finance and auditors as needed.

Conocimientos

Numeracy

Reconciliation

Excel

Attention to detail

Customer service

Herramientas

ERP systems

Accounting software

Descripción del empleo

Austbrokers has a fantastic new opportunity for an Insurance Accounts Officer position available on a permanent full-time basis.

The Insurance Accounts Officer plays a key role in the Finance function and is responsible for the accurate and timely processing of premium receipts, payments, reconciliations, and insurance accounting activities. The role supports underwriting, finance, auditors, and insurers while ensuring compliance, data integrity, and high service standards.

Additional responsibilities include but are not limited to:

Process and accurately allocate daily receipts, reconcile broker payments against invoices, and investigate and resolve unallocated cash in a timely manner.

Complete bank account, general ledger, and related reconciliations, ensuring discrepancies are identified, investigated, and resolved while maintaining accurate, audit-ready financial records.

Process electronic funds transfers (EFTs), claims payments, refunds, and statutory payments accurately and within required timeframes.

Ensure compliance with organisational policies, procedures, regulatory requirements, and mandatory training obligations, including the preparation and submission of stamp duty returns and support for internal and external audits.

Monitor accounts receivable systems and processes, identify and report system issues, and contribute to continuous improvement initiatives that enhance efficiency, accuracy, and service delivery.

Provide responsive support to internal and external stakeholders by addressing enquiries promptly, maintaining effective working relationships, and delivering high-quality customer service.

We are seeking someone with good numeracy and reconciliation skills and accounting systems experience as well as proven attention to detail with accuracy and figures, ideally within insurance brokerage or underwriting.

Additionally, we are looking for someone with:

Experience using accounting, finance, or enterprise resource planning (ERP) systems, with proficiency in Microsoft Office applications, particularly Excel.

High level of attention to detail and commitment to maintaining accurate financial records.

Well-developed organisational and time management skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a high-volume environment.

Proficient written and verbal communication skills, with the ability to respond professionally to enquiries

Demonstrated ability to work collaboratively as part of a team while taking accountability for individual responsibilities and outcomes.

Proven problem-solving skills with the ability to identify issues, investigate root causes, and implement effective solutions.

The role would suit someone who is a natural problem solver, self-motivated, honest and reliable and a strong communicator.

AUB Group offers hybrid working in a flexible and supportive working environment.

The AUB Group is an ASX 200 company, and the largest equity-based insurance broker across Australia and New Zealand. We hold 100+ direct investments into broking, underwriting agency, and health and rehabilitation businesses, with a further 100+ businesses held by our subsidiaries. The Group operates within the insurance intermediary sector, proving insurance broking, underwriting agency, post claim rehabilitation, investigation, and loss adjusting to small and medium enterprise businesses.

Any offer of employment is dependent upon the satisfactory completion of background checks by AUB Group or by an external third-party on our behalf.

AUB Group welcomes all people regardless of ethnicity, faith, sexual orientation, and gender identity, and we are dedicated to providing a workplace environment that supports and values diversity, inclusion and equality.