Installation Coordinator

G.James Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Full training in G.James systems and产品

Permanent full-time position

Competitive salary aligned with经验

Job security within a long-standing澳大利

Career development opportunities

Health insurance discount with BUPA

TELUS Health EAP access

Free on-site parking

Job summary

G.James Windows & Doors in Riverview, NSW, is seeking an Installation Coordinator to plan, schedule and supervise installation and service teams to meet Australian Standards and customer requirements.

Join a long-standing Australian family business that offers full training, permanent full-time employment based in Riverview, and opportunities for career development. The role emphasizes collaboration with production teams and proactive customer communication.

Qualifications

• Strong administrative and customer service capabilities.
• Excellent written and verbal communication.
• High attention to detail and time management.
• Proactive, organised and confident taking ownership of your role.

Responsibilities

• Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian Standards.
• Liaise with production and factory teams to ensure jobs are delivered in full and on schedule.
• Maintain and update installation schedules in line with customer requirements and priorities.
• Communicate proactively with customers to manage expectations and installation timeframes.
• Drive quality outcomes, minimise rework and maximise customer satisfaction.
• Support team performance, safety and efficiency in line with company policies.

Skills

Administrative skills

Customer service

Communication skills

Attention to detail

Proactive and organised

Ownership & accountability

Tools

Computer systems

Job description

Are you an organised, proactive professional who thrives on coordinating schedules and delivering great outcomes?

About G. James

G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,800 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.

The Benefits

• Full training provided in G.James systems and products


• Permanent full-time position based in Riverview


• Competitive salary aligned with experience


• Strong job security within a long-standing Australian family business


• Career development opportunities across the G.James Group


• Health insurance discount with BUPA and access to TELUS Health EAP


• Free on-site parking

G.James Windows & Doors, based in Riverview, manufactures, supplies and installs a wide range of aluminium windows and doors for the residential and commercial construction markets.

We are currently seeking a motivated Installation Coordinator to join our team. Working alongside a supportive and collaborative group, this role is responsible for coordinating labour and scheduling installations to align with factory capacity while ensuring customer requirements are met.

The Role

• Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian Standards


• Liaise closely with production and factory teams to ensure jobs are delivered in full and on schedule


• Maintain and update installation schedules in line with customer requirements and operational priorities
  
• Communicate proactively with customers to manage expectations and installation timeframes


• Drive quality outcomes, minimising rework and maximising customer satisfaction


• Support team performance, safety and efficiency in line with company policies and procedures

About You

• Experience in windows, construction, manufacturing or service-based industries (preferred)


• Strong administrative and customer service skills


• Confident using computer systems and able to learn new platforms quickly


• Excellent communication skills, both written and verbal


• High attention to detail, with strong time management and problem-solving abilities


• Proactive, organised and confident taking ownership of your role


• Passion for delivering great customer outcomes and building strong relationships

Please note:

Employment is subject to a pre-employment medical and drug & alcohol screening.

G.James is an equal opportunity employer. For more information, visit www.gjames.com.

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