Install & Dispatch Planner

G.James; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance discount with BUPA

Free on-site parking

Career development opportunities

Permanent full-time position

Job summary

G.James Glass and Aluminium is seeking a highly organised Installation & Dispatch Coordinator based in Edinburgh, Adelaide. You will coordinate installation activities and product dispatch, ensuring on-time delivery from factory to site in collaboration with subcontract installers and in-house service technicians.

The role emphasises coordinating pickups/deliveries, managing installation schedules and maintaining proactive communication with customers and internal teams to meet deadlines and

Qualifications

• Experience in a coordination, dispatch, logistics, scheduling or administration role.
• Strong organisational and time management skills with the ability to manage competing priorities.
• Excellent attention to detail and a commitment to accuracy.
• Strong customer service skills and the ability to build positive working relationships.

Responsibilities

• Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian Standards.
• Coordinate all product pickups, deliveries and transport requirements to meet customer deadlines.
• Liaise with customers, production, sales and factory teams to ensure installations and deliveries are completed as scheduled.
• Maintain and update installation and dispatch schedules in line with priorities and customer requirements.
• Process picking, shipping and dispatch documentation accurately and efficiently.
• Communicate with customers to manage expectations regarding installation and delivery timeframes.
• Monitor workflow and factory capacity to support scheduling and resource allocation.
• Support quality, safety and compliance outcomes including Chain of Responsibility and WHS requirements.
• Assist in minimising rework and delays while driving positive customer outcomes.

Skills

Organisational skills

Time management

Customer service

Microsoft Office

Communication

Education

Experience in coordinating/dispatch/logistics

Tools

Microsoft Office

Job description

G.James Glass and Aluminium is seeking a highly organised Installation & Dispatch Coordinator based in Edinburgh, Adelaide. You will coordinate installation activities and product dispatch, ensuring on-time delivery from factory to site in collaboration with subcontract installers and in-house service technicians.

The role emphasises coordinating pickups/deliveries, managing installation schedules and maintaining proactive communication with customers and internal teams to meet deadlines and