Insights Analyst

Transport for NSW; Sydney; Hybrid; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW is seeking a data analytics professional to deliver strategic, data‑driven insights across the Infrastructure Projects and Engineering portfolio. You will analyse portfolio and program data, develop dashboards, and support decision‑making with storytelling and visualisation.

Collaborating with stakeholders, you will identify data gaps, enable evidence‑based planning, and contribute to forecasting and performance modelling in a changing reporting environment.

Qualifications

• Proven ability to analyse complex data and present insights to non-technical audiences.
• Experience creating dashboards and reporting solutions across analytics and performance reporting.
• Strong storytelling and data visualization skills.

Responsibilities

• Analyse and interpret portfolio and project data to inform decision-making.
• Develop and enhance insight products, dashboards and visualisations.
• Partner with stakeholders to understand business challenges and identify data gaps.
• Support scenario analysis, forecasting and modelling with rigorous analysis.

Skills

Data analysis

Business intelligence

Stakeholder engagement

Forecasting

Tools

Business intelligence tools

Job description

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Working as part of a team delivering strategic, data‑driven insights that inform decision‑making, enhance performance, and support planning, reporting and accountability across the Infrastructure Projects and Engineering (IPE) portfolio.

This role will see you analyse and interpret portfolio, program and project data; provide forward‑looking performance insights; develop and enhance insight products, dashboards and visualisations; partner with stakeholders to understand business challenges; identify data gaps and improvement opportunities; translate complex datasets into clear narratives; and support scenario analysis, forecasting and modelling, with development opportunities across stakeholder engagement, advanced analytics, performance modelling and strategic planning.

You will build new ways of enabling evidence‑based decision‑making and performance optimisation in a complex reporting environment characterised by change, competing priorities, data availability constraints, governance requirements, and the need to maintain analytical integrity.

For more information on this position and business unit, view the role description and information pack.

About you

Your ability to present technical information to non‑technical audiences, experience with business intelligence tools, and capability in researching, analysing and answering complex business questions through reporting solutions formed across analytics, performance reporting, business intelligence, and data‑driven environments will see you excel in managing change, overcoming challenges related to data constraints and stakeholder expectations, and bringing analytical rigour and clarity to lead to meaningful insights, improved portfolio outcomes and stronger organisational decision‑making.

You’re recognized as an adept communicator and collaborative analyst, skilled at translating data into insights, identifying risks and opportunities, and developing insight products, experienced in data analysis, insight storytelling, performance reporting, and building strong professional relationships across diverse stakeholder groups.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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