Insight-Driven Digital Analytics Specialist

Department Of Transport And Planning; City of Melbourne; On-site; AUD 80,000 - 110,000; Full time

Job summary

Department of Transport and Planning in Melbourne–CBD seeks a Digital Analyst (Data) on a fixed-term basis until 30 June 2027. The role partners with the Digital Strategy & Performance team to deliver insights and performance reporting on ticketing transactions across Transport Victoria's website and app.

You will build measurement frameworks aligned with business goals and map analytics to customer journeys, creating reports from data warehouses and Google Analytics, presented via data insights.

Qualifications

• Experience building measurement frameworks aligned with business goals.
• Ability to map analytics to customer journeys.
• Experience creating reports from data warehouses and Google Analytics.

Responsibilities

• Develop measurement frameworks aligned with business goals.
• Map analytics to customer journeys.
• Create and present reports from data warehouses and Google Analytics.

Skills

Data analysis

Analytics frameworks

Customer journey mapping

Reporting & dashboards

Tools

Google Analytics

Data warehouses

BI dashboards

Job description

Department of Transport and Planning in Melbourne–CBD seeks a Digital Analyst (Data) on a fixed-term basis until 30 June 2027. The role partners with the Digital Strategy & Performance team to deliver insights and performance reporting on ticketing transactions across Transport Victoria's website and app.

You will build measurement frameworks aligned with business goals and map analytics to customer journeys, creating reports from data warehouses and Google Analytics, presented via data insights.