Inside Sales Specialist

ESET Australia; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

ESET Australia is seeking an energetic inside sales professional to generate new opportunities with Australian SMBs through outbound prospecting and to recruit resellers and MSPs who can fulfil them. You will own your pipeline, forecast accurately, and work with Channel Account Managers to hand off larger deals.

A knowledge of how SMBs buy IT and how MSPs package and resell is essential to succeed in this role.

Qualifications

• > 3–5 years in inside sales, business development or channel sales in IT/cybersecurity

Responsibilities

• Prospect and qualify Australian SMBs through outbound prospecting
• Recruit resellers and MSPs to fulfil deals — source, pitch, onboard
• Run competitive displacement campaigns against other endpoint vendors
• Build and manage your own pipeline of customers and partner prospects
• Pass larger enterprise deals to Channel Account Managers
• Forecast accurately, keep CRM current, and hit monthly/annual targets

Skills

Cold calling

CRM discipline

SMB knowledge

Channel sales

Deal structuring

Tools

CRM software

Job description

You'll generate new opportunities with Australian SMBs through outbound prospecting, then recruit the reseller or MSP who fulfils them. Two-sided, commercial, and yours to own — you carry a number for both new logos and new transacting partners.

Responsibilities

• Prospect and cold-call Australian SMBs to find and qualify new opportunities
• Recruit resellers and MSPs to fulfil the deals you create — source, pitch, onboard
• Run competitive displacement campaigns against other endpoint vendors
• Build and work your own pipeline of customers and partner prospects
• Pass larger enterprise deals to Channel Account Managers
• Forecast accurately, keep CRM current, and hit your monthly and annual numbers

Qualifications

• 3–5 years in inside sales, business development or channel sales — IT, software or cybersecurity

Required Skills

• Genuinely comfortable cold calling; you don't need a warm list to get moving
• Working knowledge of SMB and MSP: how small businesses buy IT, how MSPs package and resell it
• Commercially confident — you can talk margin, structure a deal, hold your ground
• Systematic pipeline discipline and strong CRM habits
• Curious about how customers actually run their IT, not just what they'll buy

Preferred Skills

• Bonus: Endpoint or IT security product knowledge; experience selling through resellers, MSPs or distribution; partner recruitment or onboarding experience.

Pay range and compensation package

• Commission that pays separately for new revenue and new partners recruited
• Real authority — pricing latitude and deal registration approval, so you're not waiting on someone else to close
• A clear path to a Channel Account Manager role
• Pre-sales engineering support on technical conversations