Inside Sales Associate

Pool Systems Pty Ltd; Cumberland; On-site; AUD 60,000 - 80,000; Full time

Job summary

Pool Systems Pty Ltd in Sydney West is seeking an Inside Sales Representative/ Trade Counter and Customer Service Champion to join our energetic team. You will service metro and regional customers via phone and email with product information and promotions, while building strong relationships.

The role offers real development opportunities within a global business, with training on our product range and the chance to support field sales.

Qualifications

• Providing great customer experience.
• Excellent communication skills, both written and verbal
• Customer first focused with a friendly phone manner.
• Attention to detail paired with effective time management.
• Reliable, hardworking and solution focused.
• Ability to help the warehouse and lift stock as required.

Responsibilities

• Servicing both metro and regional customers via phone and email with product information, promotional offers and manage customer relationships.
• Providing a sales support function for customers and field sales team.
• Provide quality trade counter face to face customer service.
• Manage a list of local customers to drive sales.
• Offering innovative solutions to our customer’s needs
• Develop a full understanding of our product range through team training.
• Ability to be adaptable to workplace daily requirements.

Skills

Customer service

Sales support

Communication

MS Excel

Outlook

Teamwork

Tools

MS Excel

Outlook

Job description

Join the Leaders in Pool & Spa Distribution – Full-Time Role in Sydney West

Location: Holroyd, QLD

Role Type: Full-time

Pool industry experience is a plus – but not essential!

Are you ready to dive into a rewarding, fast-paced role in a growing global business? We're on the hunt for an Inside Sales Representative/ Trade Counter and Customer Service Champion to join our energetic Sydney West team at Pool Systems, part of POOLCORP – the world’s largest pool and spa product distributor.

Why You’ll Love This Role

• Career Growth: Take your career to the next level with real development opportunities.


• Industry Leader: Join Australia’s largest and most trusted Pool & Spa distributor.


• Supportive Culture: Be part of a close-knit team that values initiative, energy, and teamwork.


• Global Brand: 4,500+ employees across 395+ locations worldwide – and growing.

What You’ll Be Doing

• Servicing both metro and regional customers via phone and email with product information, promotional offers and manage customer relationships.


• Providing a sales support function for customers and field sales team.


• Provide quality trade counter face to face customer service.


• Manage a list of local customers to drive sales.


• Offering innovative solutions to our customer’s needs


• Develop a full understanding of our product range through team training.


• Ability to be adaptable to workplace daily requirements.

What We’re Looking For

• Providing great customer experience.


• Excellent communication skills, both written and verbal


• Customer first focused with a friendly phone manner.


• Attention to detail paired with effective time management.


• Reliable, hardworking and solution focused.


• Ability to help the warehouse and lift stock as required.


• Confidence in using different types of software platforms and systems, in particular MS Excel and Outlook


• Experience from within the Pool industry preferrable but not essential

Ready to Make a Splash?

This is your opportunity to join a growing team with a respected global brand and a down-to-earth local culture. If you're ready to roll up your sleeves and bring energy, reliability, and a customer-first attitude to the role — we want to hear from you.