Inside Sales Account Manager (Entry Level)

Equifax, Inc.; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Equifax, Inc. in Sydney is seeking an Inside Sales Account Manager (entry level) to manage a large portfolio of SME clients, drive monthly targets, and expand awareness of Equifax's solutions within existing accounts and warm leads.

You will conduct outbound calls, document activity in Salesforce, identify upsell opportunities, build strong relationships, and learn our products. This role offers a path to grow in a global business with a 4-day in-office schedule (Mon-Thu) and Friday remote.

Qualifications

• Great communication and presentation skills and an ability to listen to people/customers and adapt your communication style to different audiences (this includes both written and verbal).
• 1-2 years of work experience.
• The ability to learn large amounts of information quickly and be able to use it to help solve problems.
• Relationship building skills and the ability to build and maintain trust.
• Strong maturity and resilience and an ability to bounce back from set backs while maintaining a positive attitude.
• Strong time management skills.

Responsibilities

• Drive Sales: Conduct outbound calls to sell Equifax products and services, consistently exceeding monthly revenue targets.
• Manage Client Portfolio: Proactively manage a portfolio of SME clients, implementing a segmented call plan to maximize engagement and sales.
• Identify Opportunities: Monitor customer activity, perform analysis, and conduct account reviews to identify upsell and cross-sell opportunities.
• Maintain Data & Forecast: Accurately document sales activity in Salesforce and provide reliable monthly and quarterly sales forecasts.
• Build Relationships: Provide exceptional customer service and foster strong client relationships.
• Learn Our Products: develop and consistently maintain an extensive knowledge of the products and services offered by Equifax.

Skills

Communication & presentation

Time management

Relationship building

Resilience

Learning quickly

Listening

Tools

Salesforce

Job description

Join Equifax's Enterprise Sales team in an entry level sales role and drive revenue growth within existing accounts and with warm leads. This is a fantastic first or early career sales role for people looking to learn and earn in a global business.

As an Inside Sales Account Manager (entry level), you'll manage a large portfolio of customers focusing on achieving monthly sales targets and expanding market awareness of Equifax's solutions. You'll learn the ropes of sales, develop crucial business skills, and play a vital role in connecting businesses and customers with the insights they need to succeed.

What You'll Do:

• Drive Sales: Conduct outbound calls to sell Equifax products and services, consistently exceeding monthly revenue targets.
• Manage Client Portfolio: Proactively manage a portfolio of SME clients, implementing a segmented call plan to maximize engagement and sales.
• Identify Opportunities: Monitor customer activity, perform analysis, and conduct account reviews to identify upsell and cross-sell opportunities.
• Maintain Data & Forecast: Accurately document sales activity in Salesforce and provide reliable monthly and quarterly sales forecasts.
• Build Relationships: Provide exceptional customer service and foster strong client relationships.
• Learn Our Products: develop and consistently maintain an extensive knowledge of the products and services offered by Equifax.

What You'll Need:

• Great communication and presentation skills and an ability to listen to people/customers and adapt your communication style to different audiences (this includes both written and verbal).
• 1 - 2 years of work experience.
• The ability to learn large amounts of information quickly and be able to use it to help solve problems.
• Relationship building skills and the ability to build and maintain trust.
• Strong maturity and resilience and an ability to bounce back from set backs while maintaining a positive attitude.
• Strong time management skills.
• Australian permanent residency or citizenship required for this position.

What Will Set You Apart:

• Experience solving problems for customers.
• We will provide training so a demonstrative experience of a strong aptitude to learn complex information would make a significant difference.
• A growth mindset and a willingness to improve, and learn new techniques.

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely.