Injury Management Specialist — Coach & Claims Leader

972251 Overhead - Management NSW; Parramatta; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Benefits programs

Career development

Collaborative culture

Global reach / local impact

Job summary

Gallagher Bassett in Parramatta is recruiting an Injury Management Specialist to support workers’ compensation claims and related injury management activities. The role focuses on coaching claims teams, coordinating treatment and recovery strategies, and collaborating with multidisciplinary groups to drive best-practice outcomes.

You will contribute to a period of transformation within GB’s claims function, leveraging allied health qualifications and field experience to improve outcomes for

Qualifications

• Experience as an Injury Management Specialist within an insurer setting (workers compensation, CTP, etc).
• Tertiary qualifications in allied health such as exercise physiology, physiotherapy, nursing, etc.
• Strong coaching ability with an approachable attitude.
• Exceptional time management and organisational skills.
• Highly developed communication skills and ability to engage at all levels of the organisation.

Responsibilities

• Support claims teams across injury management activities, including treatment and recovery strategies and provider liaison.
• Provide coaching to Claims teams around best-practice injury management and training.
• Collaborate with Claims teams and broader specialist functions.
• Participate in operational projects and business initiatives.

Skills

Injury management

Coaching

Time management

Communication

Team collaboration

Education

Allied health degree

Job description

Gallagher Bassett in Parramatta is recruiting an Injury Management Specialist to support workers’ compensation claims and related injury management activities. The role focuses on coaching claims teams, coordinating treatment and recovery strategies, and collaborating with multidisciplinary groups to drive best-practice outcomes.

You will contribute to a period of transformation within GB’s claims function, leveraging allied health qualifications and field experience to improve outcomes for