Injury Management Coordinator

Busways Group Pty Ltd; Adelaide; On-site; AUD 52,000 - 70,000; Part time

Benefits offered by this job

Flexible work

WFH up to 2 days

Team lunches

Referral bonuses

Modern offices

Secure parking

Fitness Passport

Employee Assistance Program

Lunch Club

Job summary

Busways Group Pty Ltd in Lonsdale, SA seeks an Injury Management Coordinator for a part-time, site-based role. You will support injury management, return-to-work planning and employee wellbeing, working with employees, managers, medical professionals and insurers across SA operations.

This hands-on role focuses on recovery, safety, and continuous improvement with opportunities for training and development in wellbeing and broader people initiatives. Includes flexible work up to 30 hours per week.

Qualifications

• Experience in injury management and workers compensation.
• Certification authorised by ReturnToWorkSA or eligible to obtain.
• Knowledge of SA Return to Work and Work Health and Safety Acts.
• Ability to handle confidential medical and personal information with care.

Responsibilities

• Coordinate injury management and return to work programs.
• Partner with employees, managers and insurers to develop RTW plans.
• Provide early intervention and wellbeing support after incidents.
• Monitor claims and maintain case records for compliance.
• Identify suitable duties to support staying at or returning to work.
• Conduct workplace investigations and assist with corrective actions.
• Deliver wellbeing initiatives and injury prevention programs.
• Analyse injury trends to support improvements.

Skills

Injury management

Return to work coordination

Stakeholder management

Communication

Confidentiality

Time management

Education

Return to Work Coordinator certification

Job description

Injury Management Coordinator - Part time. Up to 30 hrs a week Lonsdale, SA

Ready for your next opportunity? Bring your injury management, return to work and employee wellbeing experience to Busways' Lonsdale depot! We're looking for a people-focused professional who is passionate about supporting employees through recovery, achieving positive return to work outcomes and helping create a safe and healthy workplace.

This is an opportunity to make a genuine difference to our people in a hands-on, site-based role, while working closely with employees, managers, medical professionals and insurers across our South Australian operations. You'll also have opportunities for training, development and to build your skills and experience across injury management, wellbeing and broader people initiatives.

What You'll Be Doing:

• Coordinate injury management and return to work programs to support safe and sustainable recovery outcomes.
• Partner with employees, managers, treating practitioners and insurers to develop and implement effective return to work plans.
• Provide early intervention and wellbeing support following workplace incidents, injuries and challenging customer interactions.
• Monitor workers compensation claims, maintain accurate case records and ensure compliance with legislative requirements.
• Identify suitable duties and support employees to remain at work or return to work as soon as safely possible.
• Conduct preliminary workplace incident investigations and assist with identifying corrective actions and preventative measures.
• Deliver toolbox talks, wellbeing initiatives and injury prevention programs to promote a safe and healthy workplace.
• Analyse injury trends and prepare reports to support continuous improvement in safety, wellbeing and return to work outcomes.

What You'll Bring:

• Experience in injury management, workers compensation, return to work coordination, rehabilitation or a related field.
• Return to Work Coordinator certification authorised by ReturnToWorkSA, or the ability to obtain this within the required timeframe.
• Understanding and working knowledge of the Return to Work Act 2014 (SA) and the Work Health and Safety Act 2012 (SA).
• Ability to manage confidential medical, claim and personal information with care and discretion.
• Strong communication and stakeholder management skills, with the ability to work effectively with employees, managers and external providers.
• Strong attention to detail, organisation and time management.
• Ability to identify trends and translate them into practical prevention and wellbeing initiatives.
• Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights in Australia.

What We Offer You:

At Busways, we don't just transport people - we care about every part of the journey. You'll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

• Flexible work - up to two working from home days + flexible start/finish times
• A supportive team culture with regular lunches and social events
• Employee Referral Program - generous cash bonuses
• Modern offices with communal kitchen, outdoor space, fresh fruit & quality coffee
• Free secure on-site parking
• Fitness Passport - discounted access to multiple fitness facilities
• Confidential support via Telus Health's Employee Assistance Program
• Office Lunch Club - quality discounted meals made easy

Who We Are:

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we're committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.