Injury Management Case Manager

South Australia Police; Adelaide; On-site; AUD 92,000 - 102,000; Full time

Job summary

South Australia Police in Adelaide is seeking an Injury Management Case Manager to oversee a portfolio of medium and low-risk physical and psychological injury claims and compensation matters. The role focuses on effective case management to promote timely return to work while balancing employee wellbeing and operational needs.

Working within the Injury Management Section, you will provide expert guidance, coordinate with healthcare providers and managers, and support sustainable employment

Responsibilities

• Injury management, claims and compensation services that support recovery at work, return to work and sustainable employment outcomes.
• Working collaboratively with managers, employees, representatives and service providers to support risk mitigation and dispute resolution within SAPOL’s injury management framework.

Job description

Ongoing Fulltime vacancy. SAPOL’s People, Culture and Wellbeing Service provides a holistic approach to the future development of our people and the organisation. Through strategic leadership and direction, People, Culture and Wellbeing will ensure our employees are skilled and supported to deliver a more efficient and effective service to the community. This will be achieved by increasing support to the frontline, ensuring the right people are in the right roles, developing talent pools and pipelines, delivering programs and strategies to foster highly effective leaders as well as providing collaborative business partnerships. Recognising that the capability of our workforce is dependent on the physical and mental health of all its members, People Culture and Wellbeing will deliver programs which provide an all-inclusive approach and promote every aspect of health and wellbeing. The Health, Safety and Wellbeing Branch provides expert advice, consultancy and support to the SAPOL community for health, safety, injury management and wellbeing. The Injury Management Section is responsible for providing specialist support and coordination for employees who have sustained a work-related injury. The Section focuses on promoting recovery at work through early intervention, effective case management, and collaboration with internal and external stakeholders. Its primary objective is to facilitate a safe, timely, and sustainable return to suitable employment by aligning medical advice, operational requirements, and legislative obligations, while supporting the health, wellbeing, and long-term capacity of injured employees. The Injury Management Case Manager is accountable to a Lead, Injury Management Case Manager, and is responsible for managing a portfolio of medium and low-risk physical and psychological injury claims and compensation matters in accordance with legislative, policy and organisational requirements. The role provides injury management, claims and compensation services that support recovery at work, return to work and sustainable employment outcomes, while balancing employee wellbeing, operational requirements and scheme sustainability. Working collaboratively with managers, employees, representatives and service providers, the position contributes to effective case management, risk mitigation, dispute resolution and continuous improvement initiatives across SAPOL’s injury management framework.

Special Conditions

• The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.
• The incumbent may be assigned to other duties at this remuneration level or equivalent.
• Some out of hours work and intra/interstate travel may be required.
• The incumbent is required to participate in SAPOL’s iEngage program.

Salary ASO5 - $92,122 - $102,456 per annum.

Enquiries Nadia Reinschmidt-Ryan [phone] [emailprotected]

South Australia Police is dedicated to strengthening trust and collaboration with First Nations communities in South Australia as we shape a culturally responsive and inclusive workplace for First Nations employees. Our vision is to create safer communities by strengthening the bonds of mutual respect, understanding, and partnerships between police and First Nations peoples. By deepening our appreciation and understanding of First Nations cultures and acknowledging the past, we are committed to focusing on the present and moving forward together into the future. To strengthen our workforce, South Australia Police encourage applications from First Nations peoples. South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. People with disability are strongly encouraged to apply. The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.