Injury Management and Wellbeing Coordinator

MiCare Ltd; Melbourne; Hybrid; AUD 60,000 - 80,000; Part time

Benefits offered by this job

Hybrid work

Employee wellness portal

Salary packaging benefits

Flexible working arrangements

Job summary

MiCare Ltd is a not-for-profit organisation delivering aged care, home care, and community services across Victoria and Queensland. The Injury Management and Wellbeing Coordinator role focuses on supporting employees through recovery and coordinating safe returns to work in a people-first environment.

Based in Victoria, this part-time position offers flexibility to work three or four days per week, with duties spanning injury management, workers' compensation liaison, wellbeing initiatives, and

Qualifications

• Two years of practical experience in return to work and injury management.
• Completion of recognised Return to Work Coordinator training or equivalent.
• Strong organisational skills and ability to manage multiple cases.
• Excellent interpersonal and communication skills, with diverse colleagues.
• Qualifications in injury management, OH&S, rehabilitation, HR or related field preferred.
• Experience in aged care or community services is advantageous.

Responsibilities

• Coordinate day-to-day injury management and return to work cases with ongoing employee contact.
• Assist with workers' compensation claims and insurer liaison.
• Develop and review Return to Work Plans and Wellbeing Plans.
• Monitor certificates, work capacity, milestones and review dates.
• Coordinate wellbeing activities and campaigns across a diverse workforce.
• Maintain confidential case records and escalate complex matters.

Skills

Return to Work

Injury Management

Employee Liaison

Documentation

Education

Return to Work Coordinator training

Job description

Injury Management and Wellbeing Coordinator

Make a meaningful difference supporting our people through recovery and promoting wellbeing at work.

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you’ll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role

We’re looking for an organised and empathetic injury management professional who combines a people-first approach with practical case coordination skills. Based in Victoria, this part-time opportunity offers flexibility to work three or four days per week, with the working pattern agreed with the successful candidate.

Reporting to the Health, Safety and Wellbeing Business Partner, you will support employees experiencing work-related and non-work-related injuries and illnesses, coordinate safe and sustainable returns to work and help deliver employee wellbeing initiatives across Victoria and Queensland. Working closely with employees, managers, People Services, insurers and treating practitioners, you will:

• Coordinate day-to-day injury management and return to work cases, maintaining supportive contact with employees throughout their recovery


• Assist employees and managers with workers compensation claims, documentation and liaison with insurers in Victoria and Queensland.


• Develop, coordinate and review Return to Work Plans and Wellbeing Plans, including suitable duties, graduated hours and workplace adjustments.


• Monitor medical certificates, work capacity, recovery milestones and review dates, following up outstanding actions and identifying barriers to recovery.


• Support employees returning to work following non-work-related injury, illness or extended absence.


• Maintain accurate, confidential case records and provide progress updates, escalating complex matters to the Health, Safety and Wellbeing Business Partner.


• Coordinate wellbeing activities, education and awareness campaigns that encourage participation across our diverse workforce.

What We’re Looking For

You understand that effective injury management requires compassion, clear communication and consistent follow-through. You build trusted relationships, manage competing priorities and approach sensitive conversations with care and professionalism. You will bring:

• Completion of recognised Return to Work Coordinator training or equivalent relevant training.


• At least two years of practical experience in return to work and injury management, including case coordination, employee contact, suitable duties planning and insurer liaison.


• Strong organisational skills, with the ability to manage multiple cases, monitor deadlines and maintain clear plans and records.


• Excellent interpersonal and communication skills, including the ability to work respectfully with people from diverse backgrounds.


• Sound judgement, a strong commitment to confidentiality and the ability to recognise when complex matters require escalation.


• Qualifications in injury management, occupational health and safety, occupational rehabilitation, human resources or a related field will be highly regarded.

Experience in aged care or community services, Victorian and Queensland workers compensation processes, non-work-related absence management or employee wellbeing initiatives would also be an advantage.

Why MiCare?

• Save on tax with generous salary packaging benefits, novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.


• Enjoy exclusive perks via our employee wellness portal, access discounts on everyday items.


• Flexible working arrangements, hybrid work and office location options, where available.


• Make a direct difference, help employees navigate recovery, rebuild confidence and return to work safely.


• Bring variety to your work, combine injury management and return to work coordination with employee wellbeing initiatives.


• Be part of a multicultural, values-led team making a real difference in the community.


• Grow with us, access professional development and work closely with our Health, Safety and Wellbeing Business Partner.


• Support for your wellbeing, access our Employee Assistance Program and employee wellness portal, alongside flexible working arrangements that support work life balance.

The successful applicant must hold current Australian work rights, satisfactorily complete all required pre-employment checks, including a National Police Check and have capacity to travel to MiCare locations as required.

Applications Close: Sunday, 1 November 2026, 5:00 pm

We’re managing this opportunity directly through MiCare’s People Services team.

We appreciate the interest of recruitment agencies; however, agency assistance is not required at this stage.