Injury Management and Wellbeing Advisor

Doutta Galla; Melbourne; On-site; AUD 60,000 - 90,000; Part time

Job summary

Doutta Galla is seeking an Injury Management and Wellbeing Advisor to drive early intervention injury management, coordinate return to work, and manage workers' compensation processes. This permanent part-time role (three days/week) is based in Footscray, with a move to West Melbourne.

You will support managers, deliver health and safety guidance, conduct risk assessments and inspections, and help shape program delivery in a not-for-profit aged care organisation dedicated to safe, sustainable

Qualifications

• Experience in RTW management and injury management procedures.
• Knowledge of workers' compensation processes and legislation.
• Strong written and verbal communication skills.

Responsibilities

• Deliver early intervention injury management principles to achieve best practice outcomes.
• Support managers in the injury management process.
• Manage end-to-end workers' compensation processes with agents.
• Provide health, safety and wellbeing advice to managers and staff.
• Maintain and administer the incident management system.
• Assist with risk management activities and incident investigations.
• Conduct workplace inspections and audits.
• Contribute to health and safety program delivery.

Skills

Stakeholder engagement

Communication

OHS knowledge

Education

Return to Work Coordinator Accreditation

Cert IV in Work Health and Safety

Job description

At Doutta Galla. Imagine More.

Imagine more than just a job. Imagine a meaningful career with purpose, where your dedication is valued, your voice is heard and your work makes a real difference every day. Imagine a workplace where you belong — a place you are proud to be part of, with opportunities to learn, grow and build a career filled with possibility.

Imagine more with Doutta Galla.

The Injury Management and Wellbeing Advisor plays a critical role in the triage and management of Doutta Galla's incident management system. Reporting to the Risk, OHS & Wellbeing Manager, this role is responsible for supporting effective injury management through early intervention principles, coordinating return to work processes, and managing workers' compensation administration.

This is a permanent part-time position working three days per week initially based in Footscray (not too far from Docklands), with an imminent move to a brand new and renovated office in trendy West Melbourne (within easy walking distance of North Melbourne train station).

About the Role

As the Injury Management and Wellbeing Advisor, you will:

• Deliver effective early intervention injury management principles to achieve best practice outcomes
• Support managers in the injury management process
• Manage the end-to-end workers compensation process, including working with nominated workers compensation agents
• Provide appropriate health, safety and wellbeing advice and recommendations to managers and staff
• Maintain and administer the incident management system
• Support managers with risk management activities and incident investigations
• Conduct workplace inspections and audits
• Assist with the implementation and delivery of strategic programs, including health and wellbeing initiatives
• Assist (as required) with the review and maintenance of Doutta Galla’s OHS management system, policies and procedures
• Coordinate and participate in health and safety committee meetings as required, and provide necessary administration support

About You

You have a genuine passion for workplace safety, wellbeing and supporting employees to achieve safe and sustainable return to work outcomes. You possess great communication and relationship building skills, have a keen eye for detail and are a proactive and collaborative advisor who brings:

Essential Qualifications:

• Return to Work Coordinator Accreditation
• Cert IV in Work Health and Safety

Skills & Experience in:

• A similar role, preferably in aged care, health or disability services in the NFP sector.
• Return to Work (RTW) management, RTW injury management process, and the rights and obligations of injured workers.
• Provision of injury prevention, early intervention and injury management procedures
• Workers' compensation claims management and administration.
• Risk management and incident investigation
• Conducting safety audits and inspections
• Effective skills in stakeholder engagement and relationship management
• Knowledge of OHS legislation, regulations and codes of practice
• Effective written and verbal communication

About Us:

At Doutta Galla we imagine ageing as the start of a new chapter.

We imagine care that feels like home. Where traditions are celebrated and life experiences are honoured. Imagine working and belonging to an organisation that creates a culturally safe, inclusive space — where our residents, clients, families, teams are welcome, and every voice is heard. At Doutta Galla, we treat everyone as a person, not a room number, with carers that truly care.

Doutta Galla Aged Services is a not-for-profit aged care organisation, with more than 30 years’ experience supporting people to age with dignity, stay connected to their roots, and always feel in control. We are proud of our genuine culture of care — for our residents and clients, and for the people who support them every day.

Why Join Us?

• Generous not-for-profit salary packaging benefits to increase your take-home pay
• Supportive environment and a positive, inclusive team culture
• Rewarding career opportunities with ongoing training and career development

Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 2024 (Cth).