Information Technology

Ability Advocates Pty; New South Wales; Sur place; AUD 50 000 - 60 000; Plein temps

Avantages offerts par ce poste

Paid employment from day one

Nationally recognised qualification

Mentored IT training

Résumé du poste

Ability Advocates Pty is inviting applications for a 12-month paid ICT Support Traineeship designed for people with disability. The program combines paid work, a nationally recognised IT qualification, and tailored support to build confidence and skills.

Successful candidates gain hands-on helpdesk experience, mentored learning in real tech teams, and adjustments to training for sensory or learning needs. Quarterly intakes support ongoing opportunities throughout the year.

Qualifications

• Nationally recognised IT qualification required.
• Certification examples include Cert III in IT.

Responsabilités

• Set up devices and user accounts.
• Troubleshoot common software/hardware issues.
• Log and manage support tickets.
• Apply cyber-safe practices.
• Communicate clearly with end users.

Formation

IT qualification

Description du poste

Start your career with a paid, supported traineeship designed for people with disability.

Ability Advocates is opening applications for our Quarter 1, 2026 Traineeship Intake, offering real jobs, real qualifications and real support across multiple industries. These 12‑month paid traineeships are designed with accessibility, flexibility and confidence‑building at the centre — so you can succeed in your role and develop long‑term skills.

We only partner with inclusive employers committed to safe, supportive workplaces where trainees can thrive.

About Our Inclusive Traineeship Program

Our traineeships combine:

• Paid employment from day one
• A nationally recognised qualification
• A workplace trained in inclusive practices
• Ongoing support from Psychologists, OTs and Employment Specialists
• Tailored adjustments for learning styles, sensory needs and communication

We run quarterly intakes, providing consistent opportunities throughout the year.

This program is ideal for people who want:

• A supported entry into the workforce
• A structured pathway to independence
• Training designed around strengths
• An employer who genuinely values inclusion

Eligibility - For People with Disability

This program is exclusively for people with disability, including (but not limited to): autism, ADHD, learning differences, intellectual disability, mental health conditions, neurological conditions, mobility limitations, sensory impairments, chronic health conditions.

Provide one form of evidence, such as:

• Clinician/allied health report
• Disability Support Pension evidence
• NDIS Plan or Access Letter
• School/education disability verification
  (or any document confirming functional impact for 12+ months)
  We collect only what is necessary. All information is confidential.

Our Inclusive Recruitment Process

• Specialist pre‑screen interview
• Strength‑based, activity‑based assessment (no formal tests)
• Personalised Candidate Success Profile (role fit & adjustments)

Successful candidates receives:

• Supported onboarding and mentoring
• Access to Psychologists, OTs and Employment Specialists
• Regular check‑ins across the 12 months
  Adjustments are welcomed — sensory, communication, learning or environmental.

About the Role - ICT Support Trainee

Join an IT team and build foundational tech support skills.
You will learn to:

• Set up devices and user accounts
• Troubleshoot common software/hardware issues
• Log and manage support tickets
• Apply cyber‑safe practices
• Communicate clearly with end users

Qualification: Nationally recognised IT qualification (e.g., Cert III in Information Technology) – confirmed at offer stage.

This Traineeship Offers

• Paid helpdesk/device support experience
• Mentored learning in real tech teams
• Adjusted training plans and tools