Information & Guidance Advisor

WorkSafe Victoria; Geelong; Hybrid; AUD 112,000 - 137,000; Full time

Benefits offered by this job

Superannuation 12%

Job summary

WorkSafe Victoria is seeking an experienced communications, policy or legal professional to develop, review and maintain guidance materials that support duty holders and the Victorian public in understanding regulatory requirements. You will collaborate with internal experts and external stakeholders to ensure information is accurate, accessible and audience-focused.

Key responsibilities include drafting and editing non-statutory guidance, ensuring accessibility, and providing specialist advice

Qualifications

• Significant experience in a similar role developing information and guidance in a complex regulatory or government environment.
• Experience translating complex regulatory content into clear, accessible information and guidance.
• Knowledge of digital content design, WCAG 2.0, SEO and information architecture.

Responsibilities

• Develop, review and maintain non-statutory and statutory guidance across formats.
• Translate complex technical content into plain English for diverse audiences.
• Engage with internal policy, legal and external stakeholders; provide specialist guidance.

Job description

• $124,535.00 per annum + 12% superannuation
• Full time, on-going opportunity
• Wadawurrung / Geelong based role (hybrid - 3 days a week in office)

About the opportunity

This role develops, reviews and maintains information and guidance that helps duty holders and the Victorian public understand and meet legislative and regulatory requirements.

Working collaboratively with internal subject matter experts, policy and legal teams, as well as external stakeholders, you will ensure the accuracy and accessibility of WorkSafe’s suite of guidance materials. Taking an audience-centred approach, you will help deliver guidance that is useful, accessible and appropriate for intended audiences.

Key accountabilities include:

• Work with internal subject matter experts, policy, legal and operational areas to develop, review and maintain effective non-statutory guidance, and support the development of statutory guidance, in a range of formats.
• Develop clear, plain English information and guidance that helps duty holders to understand and meet legislative and regulatory requirements.
• Develop information and guidance that is accessible to the whole community including people with low literacy, culturally and linguistically diverse audiences and people with a lived experience of disability.
• Draft, review and edit non-statutory guidance based on legislation and regulation, subject to appropriate review and approvals.
• Provide specialist advice on information and guidance, identifying and managing reputational issues, risks and opportunities, and escalating complex or significant matters.
• Work closely with the web team to support consistent, accessible and effective delivery of information and guidance.
• Report and communicate information and guidance work to internal stakeholders and contribute to engagement with external stakeholders as required.
• Undertake quality assurance review of statutory and non-statutory guidance and related information materials, applying established standards and approval processes.

Please ensure you review the Position Description for additional information on accountabilities for this role.

About you

You are an experienced communications, policy or legal professional with strong stakeholder engagement, communication and problem-solving skills. You have a proven ability to develop guidance and information, translating complex technical content into clear, accessible language. You exercise sound judgement, build productive relationships across diverse stakeholder groups, and collaborate effectively to deliver practical, audience-focused guidance. Adaptable and quality-driven, you can manage competing priorities while working both independently and as part of a broader team.

Additionally, you will possess the following skills and experience:

• Significant experience in a similar role developing information and guidance in a complex regulatory, government or similarly technical environment.
• Demonstrated experience working in a complex organisation with specific legal requirements including the ability to translate complex information into clear, practical and accessible information and guidance.
• Working knowledge of digital content design and publishing principles and techniques across a range of formats, such as Web Content Accessibility Guidelines (WCAG 2.0), search engine optimisation (SEO) and information architecture.
• Highly developed written and oral communication skills, including strong technical writing, editing and plain language capability.
• Experience in the preparation and implementation of project or work plans and the ability to monitor and report on delivery, performance, risks and issues effecting deadlines.
• Demonstrated ability to design and implement systems and procedures and contribute to the development and implementation of policies and quality assurance processes.
• Tertiary qualification in communications, policy, technical writing or another relevant discipline, or equivalent relevant experience.

Working with us

At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community.

We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.

What’s next?

Applications close 11pm Thursday 26 November 2026.

Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.

Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.

Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.

For further enquiries please contact Bianca Stojanovski via email ***************@worksafe.vic.gov.au