Information & Guidance Advisor

Worksafe; Geelong; Híbrido; AUD 112.000 - 137.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Geelong-based role

Descripción de la vacante

WorkSafe is seeking an Information and Guidance Advisor in Geelong to develop, review and maintain guidance for the Victorian public and duty holders. You will work with internal subject matter experts and external stakeholders to ensure accuracy, accessibility and usefulness of guidance across formats.

The role focuses on translating complex regulatory content into clear, plain-language information while collaborating with policy, legal and web teams.

Formación

• Experience as a communications, policy or legal professional.
• Ability to develop guidance and information for diverse audiences.
• Skill in translating complex content into clear, accessible language.

Responsabilidades

• Develop, review and maintain guidance materials for duty holders and the public.
• Collaborate with internal policy, legal and subject matter experts and external stakeholders.
• Create clear, plain-English information that helps meet legislative and regulatory requirements.
• Draft, review and edit non-statutory guidance in line with legislation and approvals.
• Provide specialist advice on information and guidance and manage risks and opportunities.
• Work with the web team to ensure accessible and effective delivery of information.
• Report on information and guidance work to internal stakeholders and engage with external stakeholders as required.
• Undertake quality assurance reviews of statutory and non-statutory guidance and related materials.

Descripción del empleo

The Information and Guidance Advisor develops, reviews and maintains information and guidance that helps duty holders and the Victorian public understand and meet legislative and regulatory requirements.

• $124,535.00 per annum + 12% superannuation
• Full time, on-going opportunity
• Wadawurrung / Geelong based role (hybrid - 3 days a week in office)

About the opportunity

Working collaboratively with internal subject matter experts, policy and legal teams, as well as external stakeholders, you will ensure the accuracy and accessibility of WorkSafe's suite of guidance materials. Taking an audience-centred approach, you will help deliver guidance that is useful, accessible and appropriate for intended audiences.

Key accountabilities include:

• Work with internal subject matter experts, policy, legal and operational areas to develop, review and maintain effective non-statutory guidance, and support the development of statutory guidance, in a range of formats.
• Develop clear, plain English information and guidance that helps duty holders to understand and meet legislative and regulatory requirements.
• Develop information and guidance that is accessible to the whole community including people with low literacy, culturally and linguistically diverse audiences and people with a lived experience of disability.
• Draft, review and edit non-statutory guidance based on legislation and regulation, subject to appropriate review and approvals.
• Provide specialist advice on information and guidance, identifying and managing reputational issues, risks and opportunities, and escalating complex or significant matters.
• Work closely with the web team to support consistent, accessible and effective delivery of information and guidance.
• Report and communicate information and guidance work to internal stakeholders and contribute to engagement with external stakeholders as required.
• Undertake quality assurance review of statutory and non-statutory guidance and related information materials, applying established standards and approval processes.

About you

You are an experienced communications, policy or legal professional with strong stakeholder engagement, communication and problem-solving skills. You have a proven ability to develop guidance and information, translating complex technical content into clear, accessible language. You exercise sound judgement, build productive relationships across diverse stakeholder groups, and collaborate effectively to deliver practical, audience-focused guidance. Adaptable and quality-driven, you can manage competing priorities while working both independently and as part of a broader team.

Additionally, you will possess the following:

• Significant experience in a similar role developing information and guidance in a complex regulatory, government or similarly technical environment.
• Demonstrated experience working in a complex organisation with specific legal requirements including the ability to translate complex information into clear, practical and accessible information and guidance.
• Working knowledge of digital content design and publishing principles and techniques across a range of formats, such as Web Content Accessibility Guidelines (WCAG 2.0), search engine optimisation (SEO) and information architecture.
• Highly developed written and oral communication skills, including strong technical writing, editing and plain language capability.
• Experience in the preparation and implementation of project or work plans and the ability to monitor and report on delivery, performance, risks and issues effecting deadlines.
• Demonstrated ability to design and implement systems and procedures and contribute to the development and implementation of policies and quality assurance processes.
• Tertiary qualification in communications, policy, technical writing or another relevant discipline, or equivalent relevant experience.