Industrial ICT Analyst – Transform Software Solutions

I Mantra Pt Ltd; Sydney; On-site; AUD 80,000 - 82,000; Full time

Job summary

I Mantra Pvt Ltd is seeking an ICT Business Analyst to join our team in Sydney to work with clients and technical teams to identify business needs and translate them into clear software requirements.

You will analyze ICT systems, document user requirements and support design, testing and implementation of software solutions, acting as the bridge between stakeholders and developers to ensure delivered systems meet business needs.

Qualifications

• A bachelor’s degree in Information Technology, Information Systems, Computer Science or a related discipline.
• More than two years of ICT business analysis experience, including software development or system improvement projects.
• Demonstrated ability to gather and document business requirements and translate them into functional specifications.
• Experience analysing business processes and preparing process maps, workflows and requirements documentation.
• Understanding of the software development lifecycle and experience working with technical teams.
• Experience supporting system testing, user acceptance testing and implementation activities.
• Strong analytical and problem-solving skills, with attention to detail.
• Effective written and verbal communication skills and the ability to explain requirements to business and technical stakeholders.
• Ability to manage competing priorities and work collaboratively with clients and project teams.

Responsibilities

• Consult with clients, business users and stakeholders to gather, analyse, validate and document business and ICT system requirements.
• Analyse existing business processes, workflows and software systems to identify inefficiencies, functional gaps and opportunities for improvement.
• Prepare business requirements documents, functional specifications, user stories and acceptance criteria to guide software development and system enhancements.
• Develop process maps, workflow diagrams and data models to explain current processes and proposed system functionality.
• Work with software developers, data specialists and project teams to clarify requirements, assess solution options and ensure proposed solutions address business needs.
• Facilitate requirements workshops and review sessions to confirm project scope, resolve requirement gaps and agree on priorities.
• Assess proposed changes to requirements and document their impact on system functionality, business processes and project delivery.
• Develop test scenarios and support system testing and user acceptance testing, including documenting issues and verifying that solutions meet agreed requirements.
• Prepare user guides, system documentation and training materials, and assist users during implementation.
• Review implemented solutions and gather user feedback to identify further improvements.

Skills

Business analysis

Requirements gathering

Process mapping

SDLC

Stakeholder communication

Data analytics

Machine learning

Industrial software

Documentation

Testing support

Education

Bachelor's degree in Information Technology / Information Systems / Computer Science

Job description

I Mantra Pvt Ltd is seeking an ICT Business Analyst to join our team in Sydney to work with clients and technical teams to identify business needs and translate them into clear software requirements.

You will analyze ICT systems, document user requirements and support design, testing and implementation of software solutions, acting as the bridge between stakeholders and developers to ensure delivered systems meet business needs.