Industrial Automation: Internal Sales & Customer Service

Pacific Automation Pty; Sydney; Sur place; AUD 60 000 - 75 000; Plein temps

Résumé du poste

Pacific Automation is seeking an Internal Sales - Customer Service professional for a full-time, on-site role based in Arndell Park, NSW. You will handle customer enquiries by phone, email, live chat and in person, manage sales orders and maintain accurate records, while delivering technical information and building strong client relationships to support both daily operations and larger projects.

The role emphasizes teamwork, on-site collaboration with our sales and technical support teams,

Qualifications

• Experience in industrial automation or electrical industry preferred.
• Strong focus on customer satisfaction and experience.
• Excellent communication skills across phone, email, live chat and in person.

Responsabilités

• Handle customer enquiries, quotes and orders via phone, email, live chat and in person.
• Provide technical information and product guidance to customers.
• Maintain accurate sales records and process sales orders.
• Build and maintain strong client relationships for day‑to‑day operations and larger projects.
• Collaborate with sales, technical support and account management teams.
• Be a proactive problem solver and eager to learn and develop.

Connaissances

Customer support

Customer experience

Phone etiquette

Organization

Teamwork

Description du poste

Pacific Automation is seeking an Internal Sales - Customer Service professional for a full-time, on-site role based in Arndell Park, NSW. You will handle customer enquiries by phone, email, live chat and in person, manage sales orders and maintain accurate records, while delivering technical information and building strong client relationships to support both daily operations and larger projects.

The role emphasizes teamwork, on-site collaboration with our sales and technical support teams,