Industrial Account Coordinator: Drive Growth

Cox Automotive; Brisbane; In loco; AUD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Cox Automotive is seeking an organised, customer-focused Account Coordinator for our Industrial business based in the Pinkenba office, Queensland. You will support BDMs, Category Managers and Sales Managers to progress opportunities and deliver an exceptional customer experience from opportunity to delivery.

The role combines coordination, customer support and sales administration to drive pipeline progression and improve customer outcomes.

Competenze

• Strong customer service and relationship-building skills.
• Excellent organisation and attention to detail.
• Ability to juggle multiple priorities and stakeholders.
• Strong written and verbal communication skills.
• Confidence using Microsoft Office applications.
• Experience in sales support, customer service, administration or account coordination.
• An interest in Industrial, Equipment, Construction, Transport, Fleet, Mining or related industries.

Mansioni

• Preparing proposals, tenders, presentations and customer documentation.
• Coordinating contracts, signatures, onboarding and account setup.
• Following up customer enquiries, quotations and sales opportunities.
• Managing customer information and maintaining CRM accuracy.
• Supporting the progression of opportunities through the sales pipeline by coordinating internal stakeholders, customer communications and required documentation.
• Supporting customer onboarding activities.
• Coordinating information flow between Sales and Service Delivery teams.
• Responding to customer enquiries and ensuring timely follow-up.
• Helping create a seamless customer experience.
• Maintaining pipeline and CRM accuracy to support forecasting, opportunity management and sales performance reporting.
• Producing sales reports and supporting pipeline reviews.
• Coordinating meetings, customer visits and industry events.
• Tracking actions and ensuring follow-through across the team.
• Identifying smarter ways of working.
• Supporting consistent national processes and standards.
• Helping improve efficiency across the Industrial sales function.

Conoscenze

Customer service

Relationship building

Organisation

Attention to detail

Multitasking

Communication

MS Office

Sales support

Industry interest

Strumenti

Salesforce

SAP

Descrizione del lavoro

Cox Automotive is seeking an organised, customer-focused Account Coordinator for our Industrial business based in the Pinkenba office, Queensland. You will support BDMs, Category Managers and Sales Managers to progress opportunities and deliver an exceptional customer experience from opportunity to delivery.

The role combines coordination, customer support and sales administration to drive pipeline progression and improve customer outcomes.