Industrial Sales Coordination Specialist

Cox Automotive; Brisbane; On-site; AUD 65,000 - 75,000; Full time

Job summary

Cox Automotive is seeking an organised Account Coordinator to join our Industrial business in Pinkenba, Queensland. You’ll support Business Development, Category and Sales Managers, coordinating proposals, onboarding and account setup to help drive pipeline progression and customer experience.

You’ll work across Sales, Service Delivery, Valuations, Marketing and Finance to ensure accurate CRM data, timely follow-ups and streamlined processes that contribute to sales outcomes and growth.

Qualifications

• Experience in sales support, customer service, administration or account coordination.
• Strong written and verbal communication.
• Ability to juggle multiple priorities and stakeholders.
• Experience using CRM systems like Salesforce or SAP is a plus.

Responsibilities

• Preparing proposals, tenders, presentations and customer documentation
• Coordinating contracts, signatures, onboarding and account setup
• Following up customer enquiries, quotations and sales opportunities
• Managing customer information and maintaining CRM accuracy
• Supporting the progression of opportunities through the sales pipeline by coordinating internal stakeholders, customer communications and required documentation
• Working closely with customers
• Supporting customer onboarding activities
• Coordinating information flow between Sales and Service Delivery teams
• Responding to customer enquiries and ensuring timely follow-up
• Helping create a seamless customer experience
• Keeping the team organised
• Maintaining pipeline and CRM accuracy to support forecasting, opportunity management and sales performance reporting.
• Producing sales reports and supporting pipeline reviews
• Coordinating meetings, customer visits and industry events
• Tracking actions and ensuring follow-through across the team
• Driving continuous improvement
• Identifying smarter ways of working
• Supporting consistent national processes and standards
• Helping improve efficiency across the Industrial sales function

Skills

Customer service

Relationship building

Organisational skills

Communication

Sales support

CRM systems

Tools

Salesforce

SAP

Microsoft Office

Job description

Cox Automotive is seeking an organised Account Coordinator to join our Industrial business in Pinkenba, Queensland. You’ll support Business Development, Category and Sales Managers, coordinating proposals, onboarding and account setup to help drive pipeline progression and customer experience.

You’ll work across Sales, Service Delivery, Valuations, Marketing and Finance to ensure accurate CRM data, timely follow-ups and streamlined processes that contribute to sales outcomes and growth.