Inbound Sales Representative

Pergolux Pty Ltd; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Employee events

Discounts on PERGOLUX products

Corporate Benefits portal

Free drinks and snacks

Employee referral program

Ergonomic workstations and modern L202

Job summary

Pergolux Pty Ltd is seeking an Inbound Sales Representative to be the first point of contact for customers, guiding them through a consultative journey to find the perfect Scandinavian-inspired outdoor living solution. You will nurture inbound interest with energy and professionalism in a fast-growing, start-up-like environment.

You will manage warm inbound leads, conduct tailored consultations, present Pergolux solutions, and maintain an accurate CRM pipeline to ensure smooth order progression

Qualifications

• Customer-focused mindset with the ability to build rapport and trust quickly with diverse clients.
• Strong verbal and written communication skills to reflect a premium brand.

Responsibilities

• Actively manage and qualify warm inbound leads from diverse marketing channels and online enquiries
• Conduct engaging consultations to understand unique customer needs and outdoor space requirements
• Present tailored PERGOLUX solutions, demonstrating the value and design of the premium product range
• Manage the end-to-end sales pipeline within the CRM, ensuring timely follow-ups and accurate documentation
• Collaborate with the wider sales and logistics teams to ensure a seamless transition from purchase to delivery

Job description

As an Inbound Sales Representative, you are the primary point of contact for customers, serving as the face of the brand and the catalyst for transforming outdoor living dreams into reality. Your core purpose is to manage inbound interest with energy and professionalism, guiding potential clients through a consultative journey to find their perfect Scandinavian-inspired solution.

Key responsibilities

• Actively manage and qualify warm inbound leads from diverse marketing channels and online enquiries
• Conduct engaging consultations to understand unique customer needs and outdoor space requirements
• Present tailored PERGOLUX solutions, effectively demonstrating the value and design of the premium product range
• Manage the end-to-end sales pipeline within the CRM, ensuring timely follow-ups and accurate documentation
• Collaborate with the wider sales and logistics teams to ensure a seamless transition from purchase to delivery

About you

• A highly motivated, "can-do" attitude with a genuine desire to build a successful career in sales
• Exceptional verbal and written communication skills that reflect the premium nature of the PERGOLUX brand
• Strong organizational habits and the ability to multitask in a fast-paced, high-growth environment
• A customer-centric mindset with the ability to build rapport and trust quickly with diverse clients
• Previous experience in retail, hospitality, or customer service is highly valued, though a passion for learning is paramount
• Prior experience in a sales-oriented role is ideally preferred, showcasing your ability to handle objections and close deals
• An international work environment in a fast-growing company with plenty of development opportunities
• Ergonomic workstations and modern laptops (Apple or Windows)
• Employee events (summer party, Christmas party, after-work gatherings)
• Access to the Corporate Benefits portal
• Employee discounts on PERGOLUX products
• A motivated and supportive team that helps each other succeed
• Strong focus on professional development and skill-building
• Free drinks and snacks
• Employee referral program

About us

PERGOLUX is the world's leading pergola brand, rapidly expanding in Australia with a young, ambitious, start-up-driven team that's redefining outdoor living through Scandinavian design and a culture of unity and innovation.