Inbound Sales Consultant

Aussie-Broadband; Traralgon; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

26 weeks paid parental leave

Discounted internet

20% off Mobile services

Fitness Passport

Flexible working arrangements

Employee Assistance Program (EAP)

Monthly rewards

Yearly Aussie merch allowance

Job summary

Aussie Broadband is hiring in Victoria to support customers with tailored telecom solutions. You will handle inquiries, promote products, and strive to meet sales targets while ensuring accurate data entry into CMS systems.

The role rewards performance with commission and includes opportunities to grow within a fast-paced, inclusive workplace. Join a company that values Be good to people and community engagement.

Qualifications

• High attention to detail with accurate data entry skills.
• Strong computer skills and organisational abilities.
• Excellent communication and interpersonal skills.
• Commitment to confidentiality and ethical conduct.
• Ability to thrive in a fast-paced, dynamic environment.

Responsibilities

• Meet prescribed call handling targets and standards.
• Maximise revenue and earn commission through selling procedures.
• Identify customer needs via questioning and product usage analysis.
• Provide information about products and services to help informed decisions.
• Meet sales targets based on opportunities; accurate CMS data entry.
• Escalate customer complaints per Aussie Broadband policy.

Skills

Attention to detail

Accurate data entry

Strong communication

Time management

Ethics & confidentiality

Tools

CMS systems

Job description

About UsAt Aussie Broadband, things are done a little bit differently. Our goal is to be the telco people love – customers, team members, shareholders and all stakeholders. We do this by living and breathing our values in everything we do, that's the Aussie way. As a B Corp Certified company , we hold ourselves to the highest standards for social and environmental performance, transparency, and accountability. We're proud to have been named one of Australia's Top Employers by HRD magazine .Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.Our culture is built on five values that guide everything we do:Don't be ordinary, be awesome | Think BIG | No bullsh*t | Be good to people | Have funYou’re not just familiar with, but a champion of, our core values.You have a high attention to detail with accurate data entry skillsStrong computer skillsOutstanding personal organisation and time management skillsOutstanding communication and interpersonal skillsYou like to help peopleYou have strong ethics, with full compliance with confidentialityYou like a fast-paced, fun environmentHow will you support our \"Why\"?You’ll be involved in the following activities and outcomes:Meeting the prescribed standards and call handling targets and measuresMaximising revenue and achieving commission through selling proceduresIdentifying customer’s needs through questioning techniques, product usage analysis and the application of standard proceduresProviding a range of products and services information to customers to enable them to make an informed decision.Meeting the required sales targets based upon opportunity.Accurate data entry of customer details into CMS systemsEscalating customer complaints in accordance with the Aussie Broadband policy and proceduresWhy Join UsAt Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole self to work. As a proud Equal Opportunity Employer, we support and celebrate diversity every day it's just one of the ways we live our value of \"Be good to people.\"We also give back to the communities we serve through our Pledge 1% commitment , community sponsorship programs , and paid community service leave for all staff.The Good Stuff26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)Discounted internet up to the value of $109 per month20% off Mobile servicesFitness Passport for access to multiple gyms and pools across AustraliaFlexible working arrangementsEmployee Assistance Program (EAP)Discounts with Specsavers, HCF, and many moreMonthly rewards and recognitionInternal training and development resources to support your career growthYearly Aussie merch allowanceReady to Join?Hit the apply button to submit your application and our team will be in touch!Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.For questions, reach out to [e-mail] . Just note that all applications must be submitted via the job link.