In-Store Customer Care Specialist

Blackwoods; Gladstone Regional; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Team member discounts

Free One Pass subscription

Wesfarmers discounts

Continuous training and development

Guaranteed hours

Job summary

Blackwoods is hiring a friendly Customer Care Consultant in Gladstone. You will be the in-store first contact, helping customers select industrial products and keeping the shop floor clean and organized.

You’ll work closely with the team to ensure smooth daily operations and a positive customer experience. The role suits someone with retail or trade exposure, a proactive attitude, and the ability to handle stock safely in a fast-paced environment.

Qualifications

• Experience in retail/trade or customer-facing roles is preferred.
• Proactive and reliable with a drive to improve the workplace.
• Physical ability to handle stock safely according to local guidelines.

Responsibilities

• Provide face-to-face customer service as the main focus of the role.
• Assist customers with product selection and practical advice on industrial products.
• Maintain a clean, well-stocked shopfloor and assist with merchandising.

Skills

Retail experience

Customer-facing

Face-to-face service

Job description

Blackwoods is hiring a friendly Customer Care Consultant in Gladstone. You will be the in-store first contact, helping customers select industrial products and keeping the shop floor clean and organized.

You’ll work closely with the team to ensure smooth daily operations and a positive customer experience. The role suits someone with retail or trade exposure, a proactive attitude, and the ability to handle stock safely in a fast-paced environment.