In Room Dining Attendant

Accor; Sydney; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Global employee discounts

Birthday leave

Parental leave (up to 12 weeks)

30% dining discount for staff

Career development opportunities

Onsite uniforms and dry cleaning

Complimentary hotel stay for staff

Employee assistance program

Job summary

Sofitel Sydney Wentworth, a premier Accor luxury hotel, invites applications for an In-Room Dining Attendant to join our Food & Beverage team. You will deliver exceptional in-room dining service with care, speed, and professional presentation in a guest-facing role.

We value warmth, reliability and teamwork, with a rotating schedule including mornings, evenings, weekends and public holidays. A valid RSA is required or obtainable, and previous high-volume hotel experience is preferred.

Qualifications

• Have a valid RSA or be willing to obtain one.
• Previous experience in a high-volume hotel or premium restaurant environment is highly desirable.
• Thoughtful, accurate, and quick on your feet without sacrificing quality.
• Positive, personable, and adaptable under pressure.
• Always ready to jump in and support your team members.
• Available to work a rotating schedule including mornings, evenings, weekends, and public holidays.

Responsibilities

• Provide professional, attentive and efficient food and beverage service to all guests.
• Provide prompt, courteous in-room dining service, including order delivery, presentation, billing, and timely tray/trolley clearance.
• Ensure food and beverages are delivered and presented in a timely, polished manner.
• Maintain a clean, organised and welcoming environment.
• Assist with tray set up, floor check and delivering amenities.
• Support opening and closing duties as required.

Skills

RSA certificate

Customer service

High-volume service

Teamwork

Attention to detail

Job description

Company Description

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Embark on a journey of luxury and excellence at Sydney's iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable escape, where guests discover the perfect blend of French Zest and Sofitel luxury. Following the successful relaunch and transformation of this Sydney landmark, we are setting a new benchmark for excellence.

We are looking for a passionate In-Room Dining Attendant to join our Food & Beverage team. In this guest-facing role, you will deliver exceptional in-room dining experiences, ensuring every meal is presented with care, served with professionalism, and reflects the luxury standards of Sofitel.

Job Description

Key Responsibilities

• Provide professional, attentive and efficient food and beverage service to all guests
• Provide prompt, courteous in-room dining service, including order delivery, presentation, billing, and timely tray/trolley clearance.
• Ensure food and beverages are delivered and presented in a timely, polished manner
• Maintain a clean, organised and welcoming environment
• Assist with tray set up, floor check and delivering amenities
• Support opening and closing duties as required

Qualifications

About You

• Have a valid RSA or be willing to obtain one
• Previous experience in a high-volume hotel or premium restaurant environment is highly desirable.
• Thoughtful, accurate, and quick on your feet without sacrificing quality.
• Positive, personable, and adaptable under pressure.
• Always ready to jump in and support your team members.
• Available to work a rotating schedule including mornings, evenings, weekends, and public holidays.

Additional Information

Additional Information - Why Join Sofitel Sydney Wentworth?

We value our people and offer:

• Global discounts on accommodation, dining, bars and more across100+ Accor hotels and partner venues worldwide
• Generous leave entitlements, includingbirthday leaveandup to 12 weeks parental leave
• 30% team member dining discountacross our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
• Career development opportunities within aglobally recognised luxury hospitality brand
• Ongoing learning and development, working alongsideindustry leaders
• Onsite perks includinglaundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
• Acomplimentary hotel stay packageto celebrate your work anniversary
• Free 24/7 access to ourEmployee Assistance Programfor confidential wellbeing support

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full working rights in Australia are required for this role.