In-Home Care Partner: Build Relationships & Plans

Accept; Adelaide; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Accept Care is seeking a passionate Care Partner in Adelaide to support participants under the Support at Home program. You will build genuine face-to-face relationships, translate goals into practical, compliant care plans, and reduce administration with modern digital tools designed to focus time on listening and delivering care.

You will manage a defined caseload, work with care workers and clinicians, review plans, and help participants make informed choices about services and funding to

Qualifications

• Experience in aged care or community services.
• Ability to manage a defined caseload.
• Strong communication and relationship-building skills.

Responsibilities

• Build trusted relationships with participants and families through regular engagement.
• Translate participant goals into clear, personalised and compliant care plans.
• Keep plans current through proactive reviews and timely adjustments as needs change.
• Support participants to make informed decisions around services, budgets and priorities.
• Plan and monitor funding to maximise outcomes, sustainability and value.
• Identify emerging risks, service gaps or wellbeing concerns early and act decisively.
• Coordinate supports and referrals to ensure care is seamless and responsive.
• Manage incidents, feedback and complaints with empathy, professionalism and follow-through.
• Maintain accurate, high-quality documentation that is current and audit-ready.
• Partner closely with care workers, clinicians and internal teams to deliver consistent outcomes.
• Use systems and digital tools effectively to stay organised and maximise participant-facing time.

Skills

Aged care experience

Caseload management

Clear communication

Relationship building

CRM/digital systems

Education

Clinical qualifications

Tools

CRM platforms

Care management tools

Job description

Accept Care is seeking a passionate Care Partner in Adelaide to support participants under the Support at Home program. You will build genuine face-to-face relationships, translate goals into practical, compliant care plans, and reduce administration with modern digital tools designed to focus time on listening and delivering care.

You will manage a defined caseload, work with care workers and clinicians, review plans, and help participants make informed choices about services and funding to