Import Export Operations Coordinator

James Hardie; Queensland; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

Product discounts

16 weeks parental leave (primary carer

2 volunteer days per year

Rewards & recognition program

Fitness Passport program

Online shopping discounts

Employee Assistance Program

Onsite psychologists & physiotherapist

Job summary

James Hardie is seeking a Logistics/Freight Coordinator to support import, export and coastal freight movements across our Australian operations. You will coordinate shipments, process SAP transactions, manage documentation, and ensure compliance and accuracy in stock movements.

You will work with internal teams and external providers to improve freight processes, resolve issues, and maintain compliant records while contributing to efficient supply chain operations at James Hardie.

Qualifications

• Experience in logistics, freight forwarding, import/export, shipping, warehousing or supply chain coordination.
• Basic understanding of road transport compliance and Chain of Responsibility requirements.
• Experience coordinating freight movements, managing documentation and communicating with internal and external stakeholders.
• Exposure to containerised freight, transport providers, freight forwarders or import/export compliance processes is advantageous.
• Intermediate Excel capability.
• Understanding of import/export and freight forwarding processes.

Responsibilities

• Coordinate import, export and coastal freight movements with providers, vendors and internal stakeholders.
• Complete SAP transactions and inventory processes to support freight, stock accuracy and receipting.
• Prepare and maintain import/export documentation and compliance records.
• Process freight and vendor invoices, resolve queries and investigate discrepancies.
• Support inventory control through container tracking, stock reconciliation and stocktakes.
• Identify and implement improvements to freight processes, documentation controls, systems and supplier performance.

Skills

Logistics experience

Freight coordination

Stakeholder management

Intermediate Excel

Documentation accuracy

Planning prioritisation

Attention to detail

CoR compliance

Import/export processes

SAP experience

Tools

SAP

Excel

Job description

05th November, 2026

James Hardie Industries is the world's #1 producer and marketer of high-performance fibre cement and fibre gypsum building solutions. As a local manufacturer, trusted innovator and industry leader James Hardie empowers homeowners and trade professionals to achieve dream modern homes with premium quality solutions that deliver endless design possibilities, trusted protection, and long-lasting beauty.
With a diverse workforce across Asia Pacific, our company culture is built on providing a foundation of "Zero Harm" and creating a positive impact in communities. We have a relentless focus on achievement, learning and continuous improvement.

The Opportunity

Reporting to the Planning & Export Manager, you will support safe, compliant and reliable import, export and coastal freight movements through accurate coordination, documentation, system processing and stakeholder communication.
This role will coordinate day-to-day freight operations, including shipment tracking, documentation, SAP processing, compliance, and stakeholder management, to ensure accurate, compliant, and efficient freight movements.

What you'll do

• Coordinate import, export and coastal freight movements, working with freight providers, vendors and internal stakeholders to manage shipment schedules, track progress, communicate updates, and resolve delays, compliance risks and service issues.
• Complete SAP transactions and inventory processes accurately to support freight movements, stock accuracy, receipting and inventory control.
• Prepare and maintain import/export documentation, records and compliance requirements to support accurate, compliant and efficient freight movements.
• Process freight and vendor invoices, resolve queries and investigate discrepancies.
• Support inventory control through container tracking, stock reconciliation and stocktake activities.
• Identify and implement improvements to freight processes, documentation controls, systems and supplier performance.

What you'll bring

• Previous experience in logistics, freight forwarding, import/export, shipping, warehousing or supply chain coordination
• Basic understanding of road transport compliance and Chain of Responsibility requirements
• Experience coordinating freight movements, managing documentation and communicating with internal and external stakeholders
• Exposure to containerised freight, transport providers, freight forwarders or import/export compliance processes would be highly regarded
• Intermediate Excel capability
• Understanding of import/export and freight forwarding processes
• Strong documentation accuracy and attention to detail
• Strong planning, prioritisation and time management skills
• Strong stakeholder management skills, with the ability to work effectively with internal teams, vendors and freight providers
• Outcome-focused, with the ability to adapt and remain effective in a changing operational environment
• SAP experience is highly desirable

Working @ James Hardie

At James Hardie, our people are at the centre of everything we do. We provide the opportunity for people who value clear vision and a diverse culture to build a career in one of the most well recognised local manufacturing brands. Here's what you can expect when you join our Smart, Driven and Real team:

• Stable growth at a global building products manufacturer
• Bonus scheme for all eligible employees
• Product discounts
• Paid parental leave of 16 weeks for the Primary Carer (including super) and two weeks for secondary carer
• 2 Volunteer days per year
• Plenty of employee rewards and benefits including a rewards and recognition program
• Fitness Passport Program
• Online shopping discounts
• Access to thousands of free self-development modules via James Hardie University
• Employee Assistance Program access for you & your immediate family members
• Hassle free, no cost and confidential access to our onsite psychologists & physiotherapists (specific sites)

Proudly providing Australian Made fibre cement to the market for over 100 years.
It's Possible with James Hardie