Import Export Operations Coordinator

James Hardie; Ipswich City; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme for eligible employees

Product discounts

Paid parental leave (16 weeks) for the

Volunteer days

Rewards and recognition program

Fitness Passport Program

Self-development modules

Job summary

James Hardie in Ipswich, Australia, is seeking a Logistics Coordinator to support import/export and coastal freight movements. You will coordinate shipments, maintain documentation, process SAP transactions, and liaise with internal teams and external providers to ensure timely, compliant deliveries.

Ideal candidates bring experience in logistics, strong data accuracy, and solid Excel skills. The role offers structured training and opportunities to contribute to continuous improvement within a

Qualifications

• Experience in logistics, freight forwarding, import/export, shipping, warehousing or supply chain coordination.
• Basic understanding of road transport compliance and Chain of Responsibility requirements
• Experience coordinating freight movements and documenting with internal and external stakeholders
• SAP experience is highly desirable

Responsibilities

• Coordinate import, export and coastal freight movements with providers and internal stakeholders to manage schedules, track progress, and resolve delays and issues.
• Complete SAP transactions and inventory processes to support freight movements and stock accuracy.
• Prepare and maintain import/export documentation and compliance records.
• Process freight and vendor invoices, resolve queries and investigate discrepancies.
• Support inventory control through container tracking, stock reconciliation and stocktakes.
• Identify and implement improvements to freight processes, documentation controls, systems and supplier performance.

Skills

Freight coordination

Stakeholder management

Excel proficient

Attention to detail

Time management

Tools

SAP

Excel

Job description

Support efficient freight movements through shipment coordination, documentation, SAP processing and stakeholder management.

James Hardie Industries is the world’s #1 producer and marketer of high-performance fibre cement and fibre gypsum building solutions. As a local manufacturer, trusted innovator and industry leader James Hardie empowers homeowners and trade professionals to achieve dream modern homes with premium quality solutions that deliver endless design possibilities, trusted protection, and long-lasting beauty.

With a diverse workforce across Asia Pacific, our company culture is built on providing a foundation of "Zero Harm" and creating a positive impact in communities. We have a relentless focus on achievement, learning and continuous improvement.

The Opportunity

Reporting to the Planning & Export Manager, you will support safe, compliant and reliable import, export and coastal freight movements through accurate coordination, documentation, system processing and stakeholder communication.

This role will coordinate day-to-day freight operations, including shipment tracking, documentation, SAP processing, compliance, and stakeholder management, to ensure accurate, compliant, and efficient freight movements.

What you’ll do

• Coordinate import, export and coastal freight movements, working with freight providers, vendors and internal stakeholders to manage shipment schedules, track progress, communicate updates, and resolve delays, compliance risks and service issues.
• Complete SAP transactions and inventory processes accurately to support freight movements, stock accuracy, receipting and inventory control.
• Prepare and maintain import/export documentation, records and compliance requirements to support accurate, compliant and efficient freight movements.
• Process freight and vendor invoices, resolve queries and investigate discrepancies.
• Support inventory control through container tracking, stock reconciliation and stocktake activities.
• Identify and implement improvements to freight processes, documentation controls, systems and supplier performance.

What you’ll bring

• Previous experience in logistics, freight forwarding, import/export, shipping, warehousing or supply chain coordination
• Basic understanding of road transport compliance and Chain of Responsibility requirements
• Experience coordinating freight movements, managing documentation and communicating with internal and external stakeholders
• Exposure to containerised freight, transport providers, freight forwarders or import/export compliance processes would be highly regarded
• Intermediate Excel capability
• Understanding of import/export and freight forwarding processes
• Strong documentation accuracy and attention to detail
• Strong planning, prioritisation and time management skills
• Strong stakeholder management skills, with the ability to work effectively with internal teams, vendors and freight providers
• Outcome-focused, with the ability to adapt and remain effective in a changing operational environment
• SAP experience is highly desirable

Working @ James Hardie

At James Hardie, our people are at the centre of everything we do. We provide the opportunity for people who value clear vision and a diverse culture to build a career in one of the most well recognised local manufacturing brands. Here’s what you can expect when you join our Smart, Driven and Real team:

• Stable growth at a global building products manufacturer
• Bonus scheme for all eligible employees
• Product discounts
• Paid parental leave of 16 weeks for the Primary Carer (including super) and two weeks for secondary carer
• 2 Volunteer days per year
• Plenty of employee rewards and benefits including a rewards and recognition program
• Fitness Passport Program
• Online shopping discounts
• Access to thousands of free self-development modules via James Hardie University
• Employee Assistance Program access for you & your immediate family members
• Hassle free, no cost and confidential access to our onsite psychologists & physiotherapists (specific sites)

It's Possible with James Hardie