Implementation Lead & Workflow Expert (Remote)

Karbon; Canberra; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

4 weeks annual leave

Karbon Days off

Generous parental leave

Flexible working environment

Job summary

Karbon Experts are practitioners turned advisors. Professionals who have lived the day-to-day operations of an accounting firm and now help other firms operationalize those workflows inside Karbon.

As a Karbon Expert, you will partner with accounting firms to design, implement, and optimize the workflows that power their day-to-day operations in Karbon. This role combines workflow consulting, implementation leadership, and customer enablement.

Qualifications

• Experience designing and optimizing workflows for accounting firms.
• Hands-on Karbon experience in real-world firm environments.
• Ability to guide onboarding, configuration, training, and adoption.

Responsibilities

• Consult on firm workflows and translate processes into structured workflows in Karbon.
• Lead or support implementations and manage milestones.
• Deliver training and enable user adoption across firms.
• Collaborate with Sales, Implementation, Customer Success, Product and Support.

Skills

Workflow consulting

Implementation leadership

Customer enablement

Change management

Cross-functional collaboration

AI workflow tools

Tools

Karbon platform

Job description

Karbon Experts are practitioners turned advisors. Professionals who have lived the day-to-day operations of an accounting firm and now help other firms operationalize those workflows inside Karbon.

As a Karbon Expert, you will partner with accounting firms to design, implement, and optimize the workflows that power their day-to-day operations in Karbon. This role combines workflow consulting, implementation leadership, and customer enablement.